Job Title

Be at the Heart of Hamiltons Biggest and Most Exciting Events The Hamilton Convention Centre by Carmens is more than just a venueits one of Canadas premier fullservice, privatized event spaces, right in the vibrant core of downtown Hamilton. As the citys largest event venue, were known for delivering exceptional, largescale experiences that bring people together for everything from corporate conferences to starstudded galas. Whether youre working behind the scenes, welcoming guests, coordinating events, or serving with polish, your role helps make these extraordinary moments possible. Join a team where every day is fastpaced, dynamic, and filled with the thrill of hosting Hamiltons most memorable occasions. As part of Carmens Group, youll be supported by a company with over 40 years of hospitality excellenceand empowered to contribute to a legacy of unforgettable events. If youre ready to be part of something big, the Hamilton Convention Centre is the place to grow your career and make an impact. Why Work for Carmens Group? Flexible scheduling Career coaching & growth Great Place to Work Certified (20222024) Named Best Workplace in several award categories: Most Trusted Executive Teams Best Places to Work in Hospitality & Retail Best Places to Work in Canada Best Workplaces for Women Best Workplaces for Mental Wellness Perks & Benefits: Pay on Demand get paid when you need it Global Hotel Discounts for your travels Comprehensive Group RRSP & Health Benefits Annual/Quarterly Incentive Plan Staff discounts at our restaurants Wellness programs & staff events Clear opportunities to grow into leadership roles Employee recognition programs celebrating your achievements and milestones Referral bonuses when you bring great talent to the team Safe, inclusive and supportive workplace culture Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way. Position Details: Job Type: fulltime, permanent Vacancy: This posting is for an existing vacancy Compensation: $50,000 - $55,000 AI Disclosure: Your application will be reviewed by our hiring team we do not use artificial intelligence in the screening or selection of applicants for this position What you will be doing: Supervise events both onsite and offsite, ensuring flawless execution of banquet event orders (BEOs). Lead by example: demonstrate outstanding guest service, adaptability, and strong leadership while coaching and supporting your team. Ensure event schedules and timelines are followed, maintaining clear communication with servers and event staff. Act as a host and ambassador for the venue, liaising between guests, management, and team members. Build rapport with guests, answer questions, and ensure satisfaction throughout the event. Manage administrative tasks such as scheduling, as well as opening and closing duties. Inspire and motivate team members to create extraordinary guest experiences. Perform other duties as required to ensure seamless events. Qualifications: 2 - 3 years in a Supervisory role within catering and/or special events Strong leadership, organizational, and communication skills. Hospitality or Event Management education/experience is an asset. Banquet serving experience an asset. Smart Serve Certification (required). Gclass drivers license (required). Ability to work a flexible schedule including mornings, evenings, and weekends. We are Carmens Groupa proud Hamiltonborn hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig and lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, were shaping the future of Southern Ontarios event and culinary sceneone unforgettable experience at a time. If you''re a passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity. Apply today and help us deliver something extraordinary - together. Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview. #J-18808-Ljbffr