Job Title

The Village at Black Creek, 1000 Murray Ross Parkway, North York, Ontario, Canada Job Description Posted Wednesday, January 28, 2026 at 5:00 AM | Expires Thursday, February 12, 2026 at 4:59 AM Current Rate of Pay: Min = $21.92/hr, Max = $25.43/hr Employment type: Temporary Contract Duration of employment: March 2026 to December 23, 2026 Hours of work: Up to 15hrs/week Work location: The Village at Black Creek Division: Education and Training Business unit: The Village at Black Creek Travel: 0% Flexible Work Arrangements: No Existing Vacancy: Yes Seasonal Hire TRCA 2026 Seasonal job opportunities are plentiful at TRCA. If you are looking for seasonal job openings, we can provide great opportunities and seasonal perks. To apply to this posting, click on the Apply icon. Please submit your resume and cover letter in one file (PDF or Word) and upload using only the Resume feature within the application prior to 11:59 pm on February 11, 2026. By working at TRCA you will: Work outdoors during the spring and summer in beautiful natural areas. Gain valuable experience working at a conservation authority. Get access to TRCAs Reciprocal Program (discounts across various Ontario attractions). How you will contribute as part of the TRCA team: The Visitor Experience Ambassador is responsible for delivering exceptional customer service to all visitors of TRCA sites and facilities, by greeting visitors, answering general inquiries, processing gate admissions and providing directions and program information. The Visitor Experience Ambassador is also responsible for site admissions and transactions, sales assistance and transactions using point of sale systems. Major Responsibilities: Provide site admission and sound customer service to TRCA site and facility visitors. Greets and engage with visitors to TRCA sites and facilities providing directions and program information both in person and by phone Maintains a current knowledge of site and facility programs and programs at other facilities as required to ensure effective visitor experience when addressing inquiries Process admissions, gift shop sales, snack bar (dependent on location) payments and transactions using point of sale systems Cash handling including counting floats and summation of daily sales Assist with booking of events as required Provides general clerical support and duties, including stocking gift shop shelves as required Conducts basic cleaning duties to ensure a neat and tidy environment Incumbents may also be assigned other duties What will you need to succeed: Education (degree/diploma/certifications/licenses) Minimum pursuing a high school diploma or equivalent Valid Standard First Aid & CPR/AED Level C Certification (location dependent please confirm) Experience Knowledge/Skill/Ability - Competencies Ability to communicate effectively with tact and courtesy Ability to prioritize and take action on the needs of both internal and external customers Understanding and application of basic mathematical functions (e.g., adding, subtracting, measuring, money computation) Independent and have the ability to multitask Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint Must be flexible to work all required shifts, including weekends and holidays Equal Opportunity Statement TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons. Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Manager of Records and Information, 5 Shoreham Drive, Toronto, ON, M3N 1S4, (437) 880 2308. #J-18808-Ljbffr