Job Title

Field Service Technician - (Office Equipment) Overview Calgary, Alberta, Canada Department: TECHNICAL SERVICE ENGINEERING Job Level: Individual Contributor | Job Type: Experienced | Seniority Level: Entry Level Date posted: Tuesday, January 27, 2026 | Working time: Full-time | Ref#: 20036769 Salary information: Annual Base Salary Minimum CAD 33,060 Maximum CAD 66,120. The salary range represents the local range and is part of Xeroxs total compensation package. Benefits include medical, dental, life insurance, EAP, Paid Time Off, holidays, disability, and retirement benefits. For details, visit Xerox Careers. Hourly rates for this position may be shared per location; this rate falls within the posted range. About Xerox: Xerox Holdings Corporation is an equal opportunity employer. We value diversity and inclusion and provide accommodations for applicants with disabilities upon request. Primary Responsibilities Provide outstanding service to clients ensuring devices are working correctly and customers receive top-notch service. Use electro-mechanical skills to repair devices. Xerox provides training and supports ongoing learning. Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, 24 hour response time, and minimizing parts costs. Skills and Qualifications Electro-mechanical experience with troubleshooting using a multimeter and reading electrical schematics. Suitable backgrounds include military/veteran roles with electro-mechanical experience, HVAC/cable internet technician, electrician, automotive mechanic or repair. Strong time management and reliability; ability to meet deadlines and be dependable. Valid drivers license and appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in the technician background check. Ability to lift up to 50 pounds, stand/walk for extended periods, and drive for more than 50% of the workday with safety as a priority around electrical components. First 60 Days Success Complete new hire and technical training, establishing a foundation in company culture, call load expectations, territory alignment, client satisfaction, and equipment/inventory knowledge. Begin independently completing service calls with accurate execution. Additional Benefits Growth opportunities within a collaborative company culture. Full medical/dental/vision, wellness credits, Health Savings Account contribution, and 401k matching. Paid time off, holidays, and personal days. #LI-ONSITE Note: This description contains standard company information and diversity statements as required. #J-18808-Ljbffr