Job Title

Job Description As a key member of the leadership team at the front end, youll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boys commitment to fresh, communityfocused retail. Through handson leadership, financial stewardship, and daily team engagement, youll help create an environment where both customers and team members thrive. Here are some of the other ways youll help us stand out: Deliver outstanding customer service while supporting Farm Boys vision of the best fresh shopping experience. Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives. Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism. Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection. Safeguard Farm Boys financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cashhandling controls. Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment. Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members. Provide handson support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness. Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes. Contribute to store success by assisting with other related duties as required. Qualifications A genuine passion for delivering engaging and exceptional customer service. Completion of a postsecondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience. The ability to thrive in a fastpaced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance. Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire. Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude. Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs. Flexibility to work a dynamic schedule including evenings, weekends, and holidays. Fluency in English; French language skills considered an asset. What We Bring To The Table Comprehensive benefit program and coverage that varies by position. Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program. A 10% discount on instore purchases. Onthejob training and the prioritization of internal promotions to help you grow and embrace new opportunities. The opportunity to support local neighbourhoods through our community programs. Additional Information Grow a Career with us Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career youre craving! We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to applyincluding those with nontraditional career paths. We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them. We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy. #J-18808-Ljbffr