Job Title

Location: Ottawa, ON (Hybrid, 3 days on-site, 2 days remote)Language: Bilingual, fluent written and spoken English and FrenchBackground Check Requirement: NoneSalary: $127,000 - $139,000 + $1,798.58 (Bilingual Allowance)About the OpportunityThis is a unique leadership opportunity within a national, mission-driven organization operating in the public and non-profit space. Reporting into the director of Finance, this permanent role plays a critical part in ensuring the accurate administration of membership data and union dues that directly support members across Canada.You will step into a moment of transformation. With a team in rebuild mode, youll help shape processes, culture, and ways of working from the ground up. Working closely with a dedicated group of administrators, analysts, and officers, your leadership will directly impact service quality, financial accuracy, and member trust.Whats in it for YouYoull join a workplace that values empathy, collaboration, and continuous improvement. This is an environment where learning is encouraged, ideas are welcomed, and leadership is people-first.You can expect strong long-term stability, meaningful work tied to a broader cause, and support for professional growth. The organization also offers a comprehensive total rewards package, including a defined benefit pension plan, generous paid time off, wellness supports, and a hybrid work arrangement that promotes balance.Your ResponsibilitiesYoull lead and develop a team of up to 10 employees, fostering an inclusive and supportive culture.In this role, youll oversee the monthly dues close process, ensuring data accuracy, timeliness, and proper controls.Youll assign work, manage escalations, and provide clear direction across administrative and analyst functions.Youll drive documentation, process improvement, and quality assurance initiatives to strengthen operations.Youll collaborate with internal partners, employers, and union locals to support membership and reporting needs.Skills and Qualifications38 years of experience leading larger teams of employees in a financial, payroll, or membership-based environment ideally.Background in business or public administration, or equivalent practical experience.Strong people leadership skills with a coaching and change-management mindset.Comfort working with financial data, databases, and monthly operational cycles.Advanced Excel skills, including pivot tables and lookup functions.Bilingual fluency in English and French, written and spoken.Experience in unionized or non-profit environments is a strong asset.Note from the Hiring ManagerWere looking for a leader whos excited to build something new, someone who brings empathy, structure, and curiosity, and who wants to help a team grow together while supporting members across the country.Why Partner with AltisIf youve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if youre a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.