Job Title

Specialist Abilities - Atlantic Ready to transform retail? Embark on a rewarding career with Sobeys Inc., celebrated among Canadas Top 100 employers where your unique contributions drive success. Join our dynamic team as a Specialist Abilities where youll oversee and administer occupational and non-occupational disability claims for our retail locations, service centers, and offices. From start to finish, youll provide exceptional customer service, ensure timely resolutions, and promote safe and early return to work. With your strong case management skills and knowledge of relevant legislation, youll review claims, support employees, and collaborate with business leaders for effective returntowork planning. This role offers the opportunity to make a positive impact, build relationships, and contribute to the success of our integrated health management programs. Responsibilities Responsible for the overall claim management and administration of occupational and nonoccupational disability claims for corporate retail locations, retail service centers (RSC), and offices Manage claim files from beginning to end, while providing exceptional customer service to our internal stakeholders Ability to meet timelines while focusing on safe and early returntowork goals Review claims for completeness and assist store/RSC locations to ensure all required information is provided Support our employees through the disability process as required Build and maintain positive and collaborative relationships with business leaders to jointly make returntowork planning decisions based on business objectives and individual needs Forward occupational and nonoccupational claims to appropriate jurisdictions and stakeholders as per relevant legislation and reporting requirements Provide input in the development of programs and tools for the Integrated Health Management team Participate in meetings with internal and external personnel to review and discuss case management Prepare objection letters and appeals for disputed occupational claims as required Responsible for accurate inputting into Cority to prepare statistical data, perform claims analysis, and provide appropriate recommendations based on trending Conduct claim management training sessions for retail locations, RSCs, and offices as required Promote and ensure the health & safety and disability management programs are implemented effectively and within company guidelines and legal parameters Key Capabilities Ability to communicate effectively, both oral and written Ability to problem solve and analyze data Detail oriented Ability to build relationships and coordinate interactions with internal/external resources Ability to handle situations with judgment, tact and diplomacy Ability to be selfdirected and manage multiple priorities to meet deadlines Organization and outstanding administrative ability Proficient in Microsoft Office, Cority, Tableau and other internal database applications Qualifications Postsecondary education in disability management or a degree in a related or supporting field Strong knowledge of Disability Management, provincial workers compensation and human rights legislation 35 years case management experience in a unionized environment related to retail and/or logistics preferred; experience in a large organization with multiple operations Who We Are We started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better great experiences, families, communities, and our employees. We are a family nurturing families. Our commitment to diversity, equity and inclusion (DE&I) is fuelled by our purpose and values. It shapes our culture and drives business success. As a family nurturing families, we embed DE&I into everything we do. We know that it takes open minds and respect for distinct perspectives to create engaging workplaces, inclusive customer experiences and strong community partnerships. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. What We Offer Comprehensive benefits package with health and dental coverage, life insurance, and shortandlongterm disability insurance Access to virtual health care and an employee and family assistance program for personalized support Retirement and savings plan to help you build financial security 10% instore discount at participating banners, plus additional discount programs Employee share ownership plan (ESOP), giving you the opportunity to invest in the companys success Learning and development resources to support your career growth Parental leave topup to assist growing families Paid vacation and days off to help you recharge Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunityincluding expected range of compensation in accordance with Pay Transparency Legislation where requiredplease click the Im interested button. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. External websites may share our organizations job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. To drive our commitment to team collaboration and the overall success of our office culture, we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work. Thank you for your interest. If you feel this describes the kind of work you want to do and you are excited about what Sobeys has to offer, please apply by the posting end date indicated above. We encourage candidates to submit a resume and take the time to ensure that their application highlights what makes them uniquely qualified for this opportunity! #J-18808-Ljbffr