We''re looking for someone to join our awesome team as a Front Desk Agent at Holiday Inn Express in Bowmanville. When you''ll work here, you''ll feel right at home. It''s an environment where guests are your neighbours, co-workers are your friends and where simple acts make for lasting impressions. Things you would be required to do: Check- in guests in and out of hotel Book reservations for individuals, families and groups as required Provide excellent customer service as per hotel and Brand standards Greet walk-in guests and guests with reservations when they arrive at the front desk Schedule services, such as taxi pick-ups, when guests inquire Refer guests to local amenities and venues Communicate guests'' requests and complaints to the appropriate department The Ideal candidate should have Front Office experience Good command of the English language, both written and verbal Must be quick on their feet If you speak other languages, it would definitely be an asset You should be neat, professional and well groomed You should possess strong organization time management skills, attentive to details If you have previous experience with computers in a service related position, it would be awesome You should be able to stand for extended periods of time You should possess excellent communication skills Positive attitude and outgoing personality is essential **Please note you must be able to work Shifts including days, evenings, weekends and holidays We look forward to seeing your application. Job Types: Full-time, Part-time, Permanent Pay: $17.90-$18.60 per hour Expected hours: 24 40 per week Work Location: In person
Job Title
Front Desk Agent