Job Title

Opportunity Are you customer service oriented? Do you enjoy highly analytical and investigative work? If so, Millennium Insurance is looking to add a Claims Adjuster Accident Benefit to join their dynamic team Reporting to the Claims Supervisor, Accident Benefit /Bodily Injury, you will be responsible for accurately and efficiently evaluating and processing Section B claims. What you will be doing Conduct thorough investigations of accident benefit claims, including obtaining statements, conducting interviews and gathering necessary documentation for evaluation. Review policy coverage and determine the extent of liability. Maintain accurate and detailed claim files, documentation, and reports in accordance with company guidelines and industry standards. Provide exceptional customer service by promptly responding to inquiries, providing status updates, and addressing concerns from claimants, policyholders, and other stakeholders. Stay up to date with industry trends, legal developments, and best practices in Section B claims management. What you bring to the team Minimum of two (2) years of accident benefit claims handling experience. Post-secondary education and/or CIP designation are considered an asset. In-depth knowledge of auto insurance policies, Section B benefits, regulations and claims procedures. Excellent communication and negotiation skills to effectively interact with clients. Proficient computer skills, including experience with claims management software and MS Office Suite. Strong analytical and problem-solving skills, with the ability to evaluate complex information and make informed decisions. High level of attention to detail, organization skills and ability to prioritize tasks. High degree of emotional intelligence and empathy. How you will succeed In the first year, success will be measured by the ability to independently assess, evaluate and process medical expense claims within the Diagnostic and Treatment Protocols Regulation (DTPR) with progression to medical claims outside the DTPR and Total Disability payments. How we take care of our Employees By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include: Earned Time-Off and Vacation Program Group Retirement Savings Plan with employer match Flexible work options available Fitness center subsidy Education Assistance Health, Dental and Insured Benefit offerings Health and Lifestyle spending account Employee discount programs About Millennium Insurance Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We underwrite over $400 million in premiums annually across Canada, offering a diverse portfolio of products including personal home and auto insurance, New Home Warranty coverage, commercial property and liability insurance, and motor vehicle warranties. Millennium Insurance is part of the Wheaton Group of Companies, a diversified portfolio of companies that includes the General Bank of Canada, First Canadian Insurance Corporation, Wheaton Automotive Group, FreeThink Capital Inc., and Morningstar Air Corporation. Interested in applying? If you are ready to pursue a new challenge, visit our careers page at My Job Search ) and apply today We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium. Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity