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Job Title


Coach, Operations


Company : RONA


Location : Milton, Ontario


Created : 2026-02-01


Job Type : Full Time


Job Description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dicks Lumber banners are well equipped to help meet the needs of all DIYers and contractors.Youve got the talent? Weve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. Youll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.So, if youre looking to do what you love, we could be a perfect match.Become an inspiring leader at Rona! By applying your team management, problem-solving and coaching skills, you'll have a direct impact on every member of your team and on the performance of our distribution center.Your role:Monitor team member performance to ensure they are executing assigned tasks safely, accurately, and as scheduledAssign work to team members while taking into account available hours, skill sets, and other resources to ensure operational targets are metCoach, counsel, and train team members to ensure competence, as well as prepare them for future opportunitiesSet team members up for success; achieve or exceed key performance indicators, as well as safety, performance, and budget targets; record daily performance metricsPromote safety in the work environment and ensure all safety rules are followedResolve equipment issues (for example, replace failed equipment or contact Maintenance)Identify and assist in implementing process improvementsPerform other duties as requiredWhat we're looking for:Demonstrated team-building skillsAbility to build rapport and trust with othersExperience and willingness to mentor and coach othersAnalytical and troubleshooting skills to resolve complex problems; creative problem-solvingDemonstrable knowledge of MS Office Software suite (Word, Excel, Access, Outlook)Ability to manage change well and remain positive in the face of changeAbility to speak to large teams, communicate information, and listen effectivelyExperience creating and maintaining a Safety First cultureUnderstanding of fulfillment/distribution centre/warehouse processes and flowWillingness to work flexible hours and overtime as required, and to move between shiftsAny combination of relevant education and professional experience will be consideredSalary range : 56 378 $ to 80 540 $* For the purposes of pay transparency, the compensation indicated does not include allocated amounts associated with fringe benefits, retirement plan contributions, or vacation entitlements.By joining the RONA family, youll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insurance (certain conditions apply), annual salary review, etc.Opportunities for advancement within the companyAn employer thats involved in the communityTeamwork and ongoing trainingA comprehensive training program for all new hiresA student incentive programAnd much more!If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.