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Closing Date (MM/DD/YYYY): 02/09/2026Worker Type:PermanentLanguage(s) Required:Term Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$61,370 - $83,030Why FCC?At FCC, were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.Heres what you can expect when you join our team:Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programsPurpose-driven work: We build strong relationships, share knowledge and support the people who feed the worldGrowth: Learning and development opportunities to help you thriveHybrid work optionsExceptional customer service skills needed:Provide financial services and advice in our high-volume Customer Service Centre, responding to inquiries by phone or email in a clear, courteous and professional manner.What youll do:Process loan applications, adjudicate credit and make lending decisionsHelp callers understand which FCC financing options best suit their needsThoroughly resolve any issues from customers or FCC business partnersWhat were looking for:A strong team player with the ability to deliver exceptional customer service and maintain a high level of professionalism when speaking with customersA multi-tasker who is organized and detail-orientedReadiness to take on increased responsibility over timeThe ability to thrive in a fast-paced environment and produce consistent resultsWhat youll need:A diploma or degree in business administration, agriculture or economics and at least two years of experience at a financial institution (or equivalent combination of education and experience)Intermediate/Advanced proficiency in both official languages (English and French) neededA love for agricultureYou belong here At FCC, were committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and were dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives. We encourage qualified applicants to apply, including members of these four employment equity groups: Indigenous Peoples Members of visible minority groups Persons with disabilities Women Accessibility and accommodations To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.