Job Title

Senior Security Service Technician Canadian Smart Systems Join a team that''s shaping the future of smart security across Canada. Full Job Description Canadian Smart Systems is looking for a teamdriven, highly skilled Senior Security Service Technician to join our growing Toronto team. In this role, you''ll be the goto expert supporting and servicing advanced security, CCTV, access control, and integrated technology systems for our customers across the GTA and beyond. You''ll take the lead on complex service calls, troubleshoot sophisticated systems, support customers with confidence, and help elevate the standard of technical excellence within our organization. If you thrive in a fastpaced environment where no two days look the same, this is the place to build your next chapter. Who You Are You''re someone who takes pride in delivering exceptional service and solving problems that others can''t. You bring integrity, accountability, and a commitment to continuous growth. You enjoy working with people, you stay calm under pressure, and you want to be part of a company that values your expertise and supports your development. You want to work somewhere that feels like a team not just a workplace and you''re ready to grow with Canadian Smart Systems as we continue expanding across the country. Who We Are Canadian Smart Systems has been a trusted leader in networking, security, and lowvoltage technologies for over 50 years. We support clients across security, automation, telecommunications, and integrated building systems helping protect people, property, and infrastructure. Our culture is built on collaboration, respect, and a genuine commitment to helping our employees succeed. We believe in empowering our people, celebrating diverse perspectives, and creating an environment where everyone can thrive. What You''ll Do (With Our Training + Your Expertise) Respond to a wide range of service calls scheduled, emergency, and afterhours with professionalism and urgency Diagnose, troubleshoot, repair, and commission complex electronic security systems Use advanced technical skills to isolate issues in hardware, software, and integrated systems Provide clear, effective solutions to customers and complete repairs or replacements as needed Produce accurate, detailed service reports for invoicing and project tracking Offer technical support to end users and junior technicians Mentor less experienced team members and share your knowledge Ensure all work meets Canadian Smart Systems'' high standards for quality, safety, and customer satisfaction Represent the company as a trusted, reliable service partner What You''ll Need Strong customer focus and the ability to stay composed under pressure Advanced technical experience with electronic security systems Proven programming and troubleshooting skills Ability to work independently with minimal supervision Solid mechanical and electrical aptitude (comfortable using hand and power tools) Valid driver''s licence and willingness to travel to job sites Excellent communication skills verbal, written, and interpersonal Strong organizational skills and the ability to manage multiple service calls High proficiency with computers and MS Office applications Requirements Minimum 5 years of field service experience Diploma in Electronics preferred Relevant trade experience is an asset Industry certifications (Lenel, Genetec, CCure, AMAG, Kantech, Avigilon, etc.) are strong assets Benefits & Perks Canadian Smart Systems offers a supportive, inclusive environment where you can grow your career and feel valued every step of the way. Our benefits include: Competitive salary and compensation plan Comprehensive health benefits (medical, dental, etc.) Paid time off and company holidays Fleet vehicle or vehicle allowance RRSP employer contributions Tuition reimbursement Safetyfocused work environment Employee assistance programs Opportunities for continuous training and certification A culture that celebrates teamwork, diversity, and community impact Why Join Canadian Smart Systems? Because you want to be part of a company that''s growing, innovating, and investing in its people. You want stability, opportunity, and a team that has your back. And you want to work with technology that protects communities and shapes the future of smart security in Canada. Job Type: Full-time Pay: $75,000.00-$85,000.00 per year Benefits: Commuter benefits Dental care Flexible schedule On-site parking Paid time off Store discount Work Location: In person