Job Title

Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 65 to 80 hours bi-weekly Education: Exprience: Education Bachelor''s degree Computer science Computer engineering, other Computer technology/computer systems technology or equivalent experience Work setting Computer hardware or software retailer/wholesaler Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service Manage incidents Computer and technology knowledge iOS MAC Networking security Internet Desktop applications Security software MS Office MS Windows TCP/IP Wireless networks Personal suitability Efficient interpersonal skills Excellent oral communication Judgement Team player Ability to multitask Honesty Hardworking Screening questions Are you authorized to work in Canada? Are you currently a student? Do you have experience working in this field? Do you live near the job location? Do you meet the language requirements listed in the job posting? Other Use of artificial intelligence Experience Experience an asset Employment terms options Day Financial benefits Commission Pension plan Other benefits Free parking available