Job Title

Overview Body First Wellness Centre is a fast-growing multi-disciplinary clinic dedicated to patient-centered care and professional excellence. We are seeking a Medical Office Assistant (MOA) to support our team of healthcare practitioners and ensure the smooth daily operation of our clinics. Key Responsibilities Clinic & Client Administration Manage Front Desk operations Maintain accurate and confidential patient records Regularly update and audit client files for completeness and accuracy Ensure timely completion of digital intake and consent forms using JaneApp Customer Service Welcome clients warmly and professionally in person and by phone Schedule and reschedule appointments in alignment with treatment plans Manage client inquiries, appointment confirmations, and follow-ups via calls and emails Promote clinic services and support our online reputation by encouraging client reviews Scheduling & Administrative Support Efficiently manage appointment calendars and update patient files Complete daily documentation for both new and returning clients Prepare treatment rooms, maintain supplies, and support general clinic operations Responsible for clinic opening and closing procedures (availability for both required) Billing & Insurance Process insurance claims and verify client benefits coverage Address billing questions and resolve payment-related concerns Generate, reconcile, and close out daily financial transactions Ensure all billing records are accurately entered into the system at shift end Clinic Maintenance Maintain cleanliness and organization in reception, treatment rooms, and shared areas Assist with laundrywashing, folding, and stocking linens for practitioners Collaborate with the team to ensure a smooth, efficient work environment Marketing Support Support in-clinic promotions and marketing efforts Encourage patients to share feedback and leave online reviews Hours & Compensation Training Schedule: 1524 hours/week during the first two weeks Post-Training: Up to 3540 hours/week based on clinic needs Training Rate: $18.50/hour Post-Probation Rate: $20.00/hour (after 3-month probation) Benefits: Eligibility for Extended Health Care (EHC) after 3 months Potential for wage increase after probation Requirements Availability for weekend shifts Must be able to arrive 1 hour before opening or stay until closing, depending on the shift Only shortlisted candidates will be contacted for interviews Qualifications Education: Secondary School Diploma (preferred) Experience: Minimum 1 year in a medical administrative or customer service role (preferred) Familiarity with JaneApp is an asset WSIB and MVA knowledge is an asset Excellent organizational and communication skills Friendly, empathetic demeanor with the ability to multitask in a fast-paced environment Additional Information Benefits: Free on-site parking Supportive and team-oriented work environment Flexible Language Requirement: French not required Schedule Includes: Day and evening shifts Monday to Friday Weekends as needed ( 1 weekend and 1 weekday off) To Apply: Please send your resume to We look forward to welcoming the right candidate to our team Job Types: Full-time, Permanent Pay: $18.50-$20.00 per hour Benefits: Extended health care Language: English (preferred) Work Location: In person