Job Title

Overview The Full Time Membership Director plays an important role in accelerating growth for a territory of KidStrong Centers. This position is ultimately responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. The Membership Director will demonstrate a deep understanding and passion for the KidStrong brand and curriculum in order to meet and exceed sales goals. The Membership Director must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required. This is not a 9a-5p job. For the Membership Director to be successful, making calls and interacting with parents when they are available (mornings, evenings, and weekends) is required. This is a hybrid role with in-centre time at KidStrong Symons Valley. Responsibilities Drive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/texts/day is typical effort) Execute sound communication with the centers they support to ensure observations, trials, and new members receive a world-class experience Self-management and motivation to exceed KidStrong sales targets Oversee the sales process and systems Manage sales data and present to regional leadership an assessment of sales results and plans to drive portfolio performance Work closely with Area Developer and General Managers on a seamless process in scheduling observations, trials, and enrollments by managing and following up on inbound leads, and complying with KidStrong Sales recommended processes Respond promptly to all KidStrong owner requests and client/lead requests Provide and maintain the highest level of customer service beyond the sale to protect brand integrity Support center level initiatives (e.g., center maintenance, training) Sales Coordinator will work 5 days per week with at least one day on a weekend, with specific hours based on center needs Dependable attendance to team meetings and community events Qualifications 2+ years of experience in health, fitness, or hospitality sales is strongly preferred Availability to work the required schedule; mobility to support the territory is required Experience with systems such as ZenPlanner, Sales Messenger, HubSpot, Google Sheets/Docs/Slides, and auto dialer systems is preferred but not required Prior outbound phone sales experience is strongly preferred (50+ calls/day typical) Proven track record of exceeding sales targets/quota Strong sales mentality and comfort with outbound sales efforts Demonstrated urgency during promotional cycles to maximize return on ad spend Excellent verbal and written communication skills Entrepreneurial spirit with open, participative leadership style and drive for excellence Strong work ethic, integrity, and professional demeanor Practical work experience using Microsoft Office products Prior CRM experience (Salesforce, etc.) is strongly preferred Supervisory & Interaction This position will not directly supervise any employees. DNA / Competencies Competitivestrong internal drive and desire to grow KidStrong member base Result Driven Communicationspeaks clearly and persuasively in positive or negative situations Active Listenerbalances team and individual responsibilities Organizedprioritizes and plans work activities; sets goals and objectives Laser focused on plan and execution to deliver results in a timely manner Resilientsolution-based mindset; optimistic Community Builderdesire to care for and connect KidStrong families Compensation Compensation: $48,000.00 - $65,000.00 per year KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. Our People Want to work with great people Want personal and professional growth Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate. #J-18808-Ljbffr