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Au sujet de Konica Minolta Solutions daffaires Konica Minolta (Konica Minolta) a entam son parcours il y a plus de 150 ans, avec la volont de voir et de faire les choses autrement. Elle fait quipe avec ses clients pour donner forme leurs ides en appuyant leur transformation numrique grce un riche portefeuille de solutions pour un milieu de travail connect et fut. Parmi ses technologies daffaires, on retrouve des services de TI, la gestion intelligente de linformation, des solutions de scurit vido et des services dimpression grs ainsi que des technologies de bureau et des solutions dimpression industrielle et commerciale. Lanne 2025 marque le 20e anniversaire de lentre de Konica Minolta dans le march de limpression de production; lentreprise souligne 20 annes dexcellence, dinnovation et de rsultats tout en continuant dtre une figure de proue dans limpression numrique commerciale. Cest aussi lanne o la marque bizhub de Konica Minolta clbre ses 20 ans, au cours desquels la gamme a rvolutionn la technologie de bureau, redfini les processus des entreprises, et volu continuellement pour rpondre aux besoins des milieux de travail modernes, mue par les avances technologiques et la volont dinnover. Konica Minolta est fire de faire partie du palmars 2025 des meilleurs grands employeurs dAmrique de Forbes, davoir figur plusieurs reprises au palmars CRN des 500 fournisseurs de services grs, davoir t nomme la marque numro un en matire de fidlit des clients sur le march des appareils de bureau multifonctions par Brand Keys pendant 18 annes conscutives, et de stre vue dcerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendezvous sur le site de Konica Minolta et suivez lentreprise sur Facebook, YouTube, LinkedIn et Twitter. Overview Join Our Team as a Production Print Field Service Technician! Are you passionate about providing topnotch technical support and problemsolving within the production print environment? Were searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fastpaced, forwardthinking setting and possess a talent for troubleshooting, wed love to hear from you! Responsibilities Perform onsite maintenance and repairs for production print equipment. Diagnose and resolve technical issues promptly to minimize production downtime. Conduct regular inspections and implement preventive maintenance procedures. Install, configure, and calibrate production print machinery for optimal performance. Collaborate closely with clients, delivering outstanding customer service and support. Onsite service of MFPs. Maintain parts and call management as well as accurate records to achieve KPI targets. Learn new technologies, maintain accurate records, and assist other team members as required. 10% Lead referrals, assist with customer assessments and solution design. 90% Breakfix and customer support. Seek opportunities to improve territory parts budget and inventory control. Perform other relevant duties as assigned by management. Qualifications Demonstrated experience in servicing and repairing production print machinery. Proficient in mechanical and electrical troubleshooting within a production print environment. Familiarity with a variety of production print technologies and systems. Exceptional communication skills and a strong customer service orientation. Ability to work independently and adapt to diverse client environments. Network Skills Install and troubleshoot basic printing and scanning solutions. Microsoft OS peertopeer and clientside of server environments. Familiar with printing from common business apps. Solutions knowledge: basic understanding of solutions portfolio. Product knowledge: excellent working knowledge and certification of production systems. Color skills: working knowledge of calibration and RIP configurations. Communication skills: excellent verbal, written, and interpersonal communication. Mentoring and instruction: 10% based on technical expertise. Pre/Post consulting ability: moderate. Working directions: requires limited assistance for more difficult problems. Must be positive, outgoing, selfmotivated and committed to building and maintaining strong customer relations. Travel within Canada; candidate must provide and maintain valid travel documents at own expense. Own vehicle and possess valid insurance with appropriate coverage and a valid drivers license in good standing. Standby and afterhours work may be required. Training may require afterhours travel and stay overs including weekends. Perform other relevant duties as assigned by management. Why Join Us? Opportunity to work with cuttingedge production print technology. Competitive Compensation And Comprehensive Benefits Package. Supportive and collaborative team environment. Continuous learning and growth opportunities. Contribute to the success of an industry leader. About Us Konica Minolta Business Solutions journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minoltas 20th anniversary in production print, for which it celebrates 20 Years of Excellence, Innovation and Impact, and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minoltas bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 Americas Best Large Employers list, included on CRNs MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligences BLI 2025 and 2021 A3 Line of The Year and BLI 20212023 Most Color Consistent A3 Brand Awards for its bizhub One iSeries. EOE Statement Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions daffaires Konica Minolta (Canada) Lte. est un employeur dopportunit gale. #J-18808-Ljbffr