Job Title

CFMWS WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), were more than just a workplace; were a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial wellbeing. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customised financial services, retail services, access to retail savings and discounts and family support and charity events. The Role As a Department Associate, you provide retail services to a unique client basemembers of the Canadian Armed Forces (CAF). In assisting them, you help your community. You help set up various departments, ensuring shelves are stocked, faced and properly signed. You provide technical and professional guidance on sales and products, and deal with customer concerns or complaints to ensure satisfaction. You assist with ordering products and pricing new inventory. The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, selfserve gas services and postal services. You will operate Point of Sales systems, the debit/credit machine and maintain a float. You may take and prepare food and beverage orders and prepare takeout food while ensuring cleanliness of food service and eating areas. This is a role where everyone works as one team using modernised technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customerfocused environment and a culture passionate about exceeding customer expectations, this is the opportunity for you. Qualifications Needed Education, Certifications and Licenses An acceptable combination of education, training and experience Experience In retail and convenience operations In cash handling In sales and merchandising Competencies Client focus, organisational knowledge, communication, innovation, teamwork and leadership Language Requirements English Essential Benefits Available Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Programme and mental health support. WorkLife Balance: Paid/unpaid leave, including vacation pay, familyrelated leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and secondlanguage training. Perks: Discounts provided through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: Other Information This is an onsite position with an assigned work location. Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg). This unionised position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement. Start Date 23 February 2026 This is a temporary position anticipated to end 14 November 2026 Inclusion and Accommodation CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Ontario #J-18808-Ljbffr