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Job Description Director of Operations Business to Consumer (Food, Gas Bars, Liquor, and Pharmacy) Location: Central Alberta Co-op Business Support Centre, Red Deer, Alberta Position Type: Full-Time About Us At Central Alberta Co-op, were not just in the business of selling goods were in the business of growing communities. As a proud, member-owned organization, every dollar we make is reinvested locally, contributing to the people, programs, and places that make Central Alberta thrive. From farm fields to fuel pumps, and from fresh food to friendly pharmacies, were here to serve with purpose, integrity, and a whole lot of heart. Now, were on the lookout for an innovative, results-driven Director of Operations to lead our Business to Consumer divisions covering Food, Gas Bars, Liquor, and Pharmacy and help us shape the future of retail in our region. Your Role Reporting directly to the CEO, youll be the driving force behind our consumer-facing retail operations. Youll lead with vision, manage with precision, and inspire teams to deliver unforgettable customer experiences. This isnt just about keeping the lights on its about igniting performance, sparking innovation, and making our Co-op the go-to choice for every shopper in Central Alberta. Key Responsibilities Lead Boldly Craft and execute operational strategies that make our Food, Gas Bars, Liquor, and Pharmacy divisions more efficient, profitable, and engaged than ever. Set the Standard Roll out retail policies approved by our Board of Directors, ensuring every store shines with operational excellence. Think in Numbers Dive deep into sales, inventory, and financial data to uncover growth opportunities and streamline performance. Inspire Experiences Champion service excellence, ensuring every interaction reflects the Co-ops commitment to going above and beyond. Team Up for Success Collaborate with internal departments, and other divisions to keep our Customer Experience program worldclass. Show the Results Present insightful monthly operational updates to the Board of Directors. Grow Great People Mentor and coach highperforming managers, building a culture of growth, accountability, and pride. What You Bring 15+ years of progressive retail or operations leadership, with at least 8 years managing multiple sites or divisions. Proven ability to coach and inspire toptier teams you spot talent and help them flourish. Sharp business instincts with a proven record of driving operational success. Experience in grocery, fuel, liquor, or pharmacy sectors (bonus points for more than one). Exceptional strategic, analytical, and communication skills. A leadership style that blends decisiveness with empathy, inclusivity, and collaboration. Why Youll Love Working With Us Competitive salary and benefits plus an employercontributed pension plan to help you plan for the future. ShortTerm Incentive Plan (STIP) eligibility. Professional development and learning opportunities to keep you at the top of your game. A supportive, innovative, and fun workplace culture where your impact is felt daily. We believe in creating an environment where you can be your authentic self, and where diversity fuels better ideas and stronger teams. Note: This role involves travel throughout Central Alberta Co-ops trading area, plus occasional trips to Federated Co-operatives Limited locations. Ready to Lead the Way? If youre a dynamic leader with a love for retail excellence and a passion for community impact, we want to meet you! Apply with your detailed resume and cover letter. Posting will remain open until filled. We thank all applicants for their interest only those selected for the next stage of the process will be contacted. About Us Central Alberta Co-op is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being memberowned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here. At Central Alberta Co-op, our Leadership Development Program supports team members whether new to the organization or growing within it in building the skills, confidence, and experience needed for leadership roles. The program aligns with our values and culture, helping you grow, take on new challenges, and advance your career at Central Alberta Co-op. #J-18808-Ljbffr