Job Title

AML KYC AI Capability Evaluation & Integration Services, Director Join to apply for the AML KYC AI Capability Evaluation & Integration Services, Director role at Citi The Director of AI Capability Evaluation & Integration Services (AICEIS) will lead a strategically critical team within the AML Detection and Client Insights organization, responsible for evaluating, aligning, and enabling the integration of AI-powered capabilities across the entire AML Transaction Monitoring (TM) lifecycle. This role is ideal for a senior leader with a proven track record in AML transformation, AI strategy, and regulatory governance, who thrives at the intersection of innovation, compliance, and operational enablement. The role will shape how AI capabilities are identified, assessed, and adopted at scaleensuring tools enhance detection effectiveness, investigator productivity, and overall program integrity. It is a high-impact leadership role that defines the strategic AI capability roadmap, drives vendor and internal tool evaluations, and bridges functional silosworking closely with Model Risk Management, independent Validation, Technology, and AML stakeholders to ensure safe, explainable, and effective AI adoption. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsibilities Build and lead the AICEIS team (57 FTEs), setting strategic direction, priorities, and goals aligned with enterprise AML modernization goals. Lead the structured evaluation of AI/ML solutions (both internal and third-party), focusing on their applicability across data sourcing, detection logic, prioritization, alert management, and reporting workflows. Own the AI capability evaluation framework and ensure consistency in how AI tools are benchmarked, tested, and prepared for production integration. Act as the principal liaison with Model Risk Management (MRM) and secondline risk functions to shape validation and governance approaches for both model and nonmodel AI. Oversee the execution of proofsofconcept (POCs), pilot deployments, and control assessments for AIpowered tools, ensuring they meet performance, risk, and regulatory requirements. Drive executivelevel engagement by delivering clear, actionable insights and recommendations to senior AML, Compliance, and Technology leadership on AI enablement opportunities and risks. Collaborate with AML Operations and Business Enablement teams to support user training, change readiness, and adoption strategies for approved AI capabilities. Monitor and interpret global AI regulatory trends (e.g., OCC, ECB, HKMA, Wolfsberg) and translate them into program standards and readiness assessments. Lead and manage a diverse team of staff across multiple locations; invest in the development of all team members to facilitate consistent execution. Required Qualifications 10+ years in AML, financial crime compliance, or risk technology roles, with 5+ years in leadership or transformation delivery capacity. Deep understanding of AML transaction monitoring processes, detection models, investigative workflows, and regulatory expectations. Demonstrated experience in evaluating or operationalizing AI/ML tools, preferably in a regulated financial services environment. Strong knowledge of model governance and model/nonmodel risk management principles. Executive presence and ability to influence across Compliance, Risk, Technology, and Operations. Track record of leading crossfunctional teams, managing ambiguity, and delivering results in complex environments. Proactive leadership and motivational skills. Preferred Qualifications Experience leading AML or fraud analytics transformations, vendor selection, or thirdparty AI tool assessments. Working knowledge of explainable AI (XAI), ethical AI frameworks, and model interpretability methods. Exposure to AI/ML regulatory frameworks (e.g., OCC 201112, SR 117, EU AI Act, HKMA AI guidelines). Excellent communication skills with experience preparing executive briefings and boardlevel materials. Education Bachelors (4 Year University) Degree required Masters Degree (MS, MBA, etc) preferred Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr