Job Title

About Our Property A Riverside Conference Experience located on the banks of the Hudson River in the Croton Bay area, within close proximity to New York City and surrounding metro areas. The historic and idyllic venue offers: 248 wellappointed guestrooms Over 70,000 square feet of stateoftheart meeting & event space Three food & beverage outlets 62+ acres of trails, an expansive fitness center, basketball, teambuilding, volleyball and more Responsibilities Proactively prospect into assigned markets and build strong relationships with existing accounts through trade show participation, outbound calls, site tours, and familiarization (Fam) trips. Respond in a timely manner to incoming group/catering opportunities within assigned markets and refer outsidemarket opportunities to the appropriate sales associate. Collaborate with other sales channels (e.g., onproperty resources) to ensure coordinated and complementary efforts. Understand overall market dynamics, competitor strengths, and economic trends to position the hotel effectively. Ensure business bookings align with hotel parameters and close the best opportunities for the property based on market conditions and guidelines. Generate proposals, write contracts, and handle customer correspondence; transfer accurate information to the Conference Planning Team per brand standards. Actively upsell each opportunity to maximize revenue. Develop and manage catering sales revenue and operating budgets, and provide forecasting reports. Build and maintain strong relationships with key internal and external stakeholders. Utilize company marketing initiatives and incentives to close business. Follow up on opportunities uncovered by the Business Development Manager and Pyramid GSO team. Identify and implement process improvements and best practices. Promote accountability to drive superior business results through successful execution of sales strategies and processes. Establish clear sales expectations for customers throughout the process. Effectively resolve guest issues arising from the sales process, reporting them to property and sales leadership as appropriate. Deliver exemplary customer service to ensure satisfaction before and during the event. Serve customers by understanding their needs and recommending appropriate features and services that exceed expectations, building loyalty to the brand. Travel up to 25% of the time may be required. Qualifications Minimum of 5 years of relevant hotel or resort sales and marketing group and event sales experience in the hospitality industry. Relevant university or college qualification or degree. Strong understanding of corporate market dynamics, enterprise objectives, and business planning to diagnose strengths, anticipate opportunities, and align team actions with strategies. Knowledge of economic and accounting principles, including P&L statements, operating budgets, forecasting, and financial reporting. Knowledge of total hotel revenue management concepts, processes, and strategies (sales cycles, account management, pricing, inventory management). Compensation & Benefits Salary range: $75,000 - $85,000 plus a quarterly Sales Incentive Plan providing up to an additional 20% of salary based on booking production. Benefits include comprehensive health insurance, retirement plans, paid time off, onsite wellness programs, local discounts, and employee rates on hotel stays. Ongoing training and development opportunities are also available. Employment Details Location: Hudson, Ontario, Canada Seniority level: MidSenior level Employment type: Fulltime Job function: Sales and Business Development Equal Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr