Job Title

As Marqetas Fraud Analyst you will play a critical role in detecting, investigating, and mitigating fraud risk across our card programs and payment platforms. This role requires deep expertise in fraud disputes, network chargeback processes, regulatory compliance (Regulation E), and cardnetwork rules, combined with strong analytical and investigative skills. The ideal candidate brings handson experience operating within card processing, fintech, or financial services environments, and is comfortable acting as a subjectmatter expert across fraud investigations, disputes, and network compliance. We work Flexible First. This role can be performed remotely in the United States, only in one of our Premium or National locations , which you can review here. The Impact Youll Have Monitor, investigate, and analyze suspicious transaction activity using internal and external fraud and risk monitoring tools Conduct complex fraud investigations, including cardnotpresent (CNP), cardpresent (CP), account compromise, and disputedriven fraud cases Gather, document, and maintain detailed evidentiary case files to support fraud decisions Perform deep dive analyses to identify fraud trends, root causes, and emerging typologies Review and action alerts generated by Realtime Transaction Monitoring system Analyze large datasets to identify red flags, anomalies, and emerging fraud trends Test, validate, and troubleshoot fraud controls to ensure effectiveness and operational integrity Document fraud procedures, workflows, and controls to support auditability and operational efficiency Escalate identified control gaps, compliance risks, or operational issues to management Serve as a subjectmatter expert on disputes, chargeback workflows, and network rules, including timelines and evidence requirements Apply deep knowledge of Regulation E to ensure compliant handling of unauthorized transaction claims, provisional credits, timelines, and customer notifications Collaborate closely with Disputes, Compliance, and Operations teams to identify emerging fraud patterns and systemic risks Utilize Visa Resolve Online (VROL) to investigate fraudulent transactions and support chargeback workflows Support continuous improvement initiatives across fraud monitoring, disputes handling, and regulatory compliance Who You Are 10+ years of experience in fraud mitigation, investigations, or disputes within card processing, banking, fintech, or financial services Strong, handson experience with Visa and Mastercard chargeback processes, rules, and timelines Demonstrated expertise in Regulation E (and working knowledge of Regulation Z), including unauthorized transaction handling, provisional credits, and customer notification requirements Strong working knowledge of disputes case management systems and platforms Deep understanding of debit and credit card lifecycle, transaction flows, and network ecosystems Proven ability to analyze large volumes of transactions and dispute data to identify fraud trends and operational risks Experience using Visa platforms such as Visa Resolve Online (VROL) Excellent investigative, analytical, and problemsolving skills Strong written and verbal communication skills, with the ability to clearly document findings and present insights Typical Process Application Submission Virtual Onsite consisting of 45, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher costofliving areas, such as LosAngeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the SanFrancisco Bay area and NewYork City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The newhire base salary range for this position is: National: $82,600 $103,200 Premium: $89,400 $111,700 We also believe in recognizing the contributions of our people. Thats why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off take what you need Retirement savings program with company contribution and aftertax contributions Equity in a publiclytraded company and an Employee Stock Purchase Program Familyforming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual development dollars to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive MQ - EEOC Voluntary Questions At Marqeta, we strive to live our value of Win as a Team, where we seek various opinions and experiences as we build opportunities around equity, inclusion, and belonging. We ask candidates to respond to the below selfidentification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. As set forth in Marqetas Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Any information that you do provide will be anonymized and reviewed, strictly in aggregate, to find ways to improve our recruiting processes. To learn more about our job applicant privacy policy, please visit our website. Were also providing additional information and resources as you complete the form: Veteran Status: If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. A ''disabled veteran'' A ''recently separated veteran'' An ''active duty wartime or campaign badge veteran'' An ''Armed forces service medal veteran'' Disability Status: You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. I consider my gender identity to be I consider myself to be Hispanic or Latino If you do not consider yourself Hispanic or Latino, please select the race/ethnicity you most identify with I consider myself to be as a member of the Lesbian, Gay, Bisexual, and/or Transgender (LGBT+) community #J-18808-Ljbffr