Job Title

We are seeking an experienced and reliable Medical Office Assistant to join our busy, team-based family medicine clinic. This role includes a strong clinical component, in addition to reception and administrative responsibilities. Key Clinical Responsibilities Prepare and set up examination rooms for visits and procedures Room patients and prepare them for assessment Measure and document vitals (height, weight, blood pressure, temperature, urine dip as required) in the EMR Administer intramuscular vaccinations (training provided if needed) Assist physicians during in-office procedures Clean and disinfect exam rooms between patients Maintain and restock clinical supplies and equipment Reception & Patient Flow Greet patients and visitors in a professional and welcoming manner Support efficient clinic flow by coordinating arrivals and appointments Verify health cards and confirm demographic information Update and maintain electronic medical records (Telus PSS & Ocean are being utilized at the clinic) Telephone & Virtual Communication Answer and triage incoming calls and voicemail Schedule and confirm appointments Relay messages between patients and physicians Monitor and respond to patient portal messages as assigned Administrative Duties Retrieve and assign incoming faxes and documents to the appropriate physician and category Communicate physician messages and test results to patients as directed Collect uninsured service payments Follow daily opening and closing procedures Qualifications & Requirements High school diploma Medical Office Assistant or Medical Secretary certificate Strong preference for previous experience in a Family Medicine environment Experience with TELUS PS Suite EMR & Ocean(preferred) Strong verbal and written English communication skills Certification or prior training in injections and clinical procedures (preferred) Ability to multitask and work efficiently in a fast-paced clinical environment Personal & Professional Attributes Professional, dependable and respectful Honest and trustworthy Culturally sensitive and inclusive Calm and professional in high-pressure or difficult situations Strong team player with clear communication Adaptable and willing to learn Available for occasional evening shifts (approximately 23 per month, 5:008:00 pm) Job Type: Full-time Pay: $19.00-$22.00 per hour Benefits: Extended health care Application question(s): Which EMR(s) do you have experience with? Do you have experience in intramuscular injections? If not, you can be trained Work Location: In person