** AVAILABILITY - Please note - the expected shifts are fixed as Monday, 1:30pm-6:30pm and Friday 1:30pm-7:30pm. Other coverage will be when and as needed. Receptionist/Administration Assistant You are the first person encountered when clients arrive at the Spa. You set the tone for their experience in our Spa. It is essential that you are a caring, positive, thoughtful, professional individual who understands the importance of client care and attention. As a receptionist with Matisse Day Spa you are responsible for the following: - greeting and seating clients - answering phones, returning calls, taking messages - booking appointments - working in a database program to enter and maintain spa records - word-processing as required - taking payment for services and retail products via cash, debit/credit cards - balancing cash at days end cleaning and maintaining a tidy spa boutique area and front desk general spa tidiness associated with client cups, towels and laundry assisting service staff with turning over rooms between services when and as needed attending training for product lines receiving and maintaining proper inventory procedures assisting clients in our retail boutique with product queries Jane Iredale Mineral Make-Up - colour-matching and make-up application maintaining client records and complying with Freedom of Information laws to safeguard client records ability to think on your feet and multitask in a busy, spa environment ability to handle clients with respect and care when challenges may be communicated QUALIFICATIONS: previous administrative experience previous cash/cc handling previous customer service experience evening and weekend availability ability to stand for long periods of time as reception is a standing desk position Benefits: Extended health care Vacation & paid time off Dental care Job Types: Part-time, Permanent Pay: $19.00-$24.00 per hour Benefits: Employee assistance program Extended health care Life insurance Store discount Education: Secondary School (preferred) Experience: receptionist: 1 year (preferred) Language: English (required) Work Location: In person
Job Title
Receptionist/Administrative Assistant