Job Title

Overview About KOHO Were on a mission to make financial services better for every Canadian. No hidden fees, no predatory interest ratesjust financial products designed to help our users spend smart, save more, and build real wealth. Were a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our missionto financially empower a generation of Canadians. At KOHO, were not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best workwithout sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust. KOHO is entering its next chapterleaner, smarter, more AIintegrated. Were building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, youll fit right in. What Youll Be Doing Empowering engineering teams to build, ship, and operate products faster and more reliably through world-class platform infrastructure. Lead critical infrastructure & reliability initiatives: Drive cloud infrastructure architecture, disaster recovery capabilities, high-availability systems design, and compliance-ready infrastructure for a regulated financial services environment Build and lead a high-performing platform team: Manage a team of cloud infrastructure engineers through complex technical challenges while creating clear career growth paths and maintaining a culture of continuous learning and operational excellence Own production operations & site reliability: Ensure exceptional availability and reliability of production systems through proactive monitoring, incident response, performance optimization, and cost efficiency Enable security & regulatory compliance: Implement and maintain infrastructure for industry security standards and regulatory requirements while managing vulnerability remediation and access controls in partnership with our Cyber Security team Drive platform strategy & innovation: Define the technical roadmap for cloud infrastructure, Cloud Infra CI/CD, container orchestration, Infrastructure as Code, and developer infra tooling while leveraging AI and automation to reduce operational toil Who You Are You have deep infrastructure & platform engineering expertise: 5+ years in platform engineering, SRE, or DevOps roles with hands-on experience building and operating cloud infrastructure (AWS or equivalent, Kubernetes, Terraform, Cloud Infra CI/CD) in production environments at scale You are a proven people leader: Experience managing engineering teams (4-6+ people), with demonstrated success coaching engineers, managing performance, driving team delivery, and building inclusive high-trust team cultures You thrive in ambiguity and complexity: You excel at taking high-level business objectives and translating them into actionable technical strategies You balance strategic vision with tactical execution: You can define technical roadmaps and improve team processes, then dive deep to unblock production issues or guide complex implementations You comunicate with exceptional clarity: You can translate complex technical concepts for non-technical stakeholders, write clear documentation, and build strong cross-functional relationships You think in systems and act with focus: You understand how infrastructure decisions cascade through developer velocity, product delivery, costs, security, and business outcomes Requirements For Manager Level Team management experience: 2-4 years successfully managing a single engineering team, with ability to adjust team processes based on feedback, drive continuous improvement, and maintain team motivation Production ownership: Strong track record owning production operations, setting and maintaining SLAs, and handling incident response for critical systems Technical leadership: Hands-on experience with infrastructure technologies and ability to guide engineers through complex technical challenges while introducing new tools and processes Growth mindset: Demonstrated ability to learn, adapt, and continuously improve both yourself and your team Requirements For Senior Manager Level Senior leadership maturity: 4-6+ years managing engineering teams with proven ability to lead through increasingly complex and high-stakes situations in business-critical or regulated environments Strategic domain ownership: Track record defining and implementing multi-quarter technical strategies for complex infrastructure domains, evolving system architecture to support future requirements, and making sound architectural decisions with long-term impact Department-level influence: Experience defining processes at the department level, shaping broader organizational technical direction, and serving as a key link between senior leadership and engineering teams Handles rising stakes with confidence: Proven success navigating high-pressure situationsregulatory requirements, business-critical launches, complex migrations, or incident managementwhile maintaining team stability and delivering results Mentors and develops leaders: Demonstrated ability to mentor other managers or senior engineers, preparing the next generation of technical leaders Autonomous and proactive: You don''''t wait to be told what to doyou identify opportunities, define the work, and rally your team around a compelling vision for the domain What Sets You Apart You''''ve led infrastructure teams in regulated industries: Experience with financial services, payments, or other compliance-heavy environments where infrastructure decisions have regulatory implications You''''ve driven complex infrastructure initiatives: Examples might include cloud migrations, disaster recovery implementations, multi-region deployments, infrastructure modernization, or scaling infrastructure for rapid growth You have a track record of operational excellence: You''''ve built or improved monitoring, incident response, and SRE practices that measurably improved system reliability and team efficiency You''''re passionate about developer experience: You see infrastructure as a product for internal engineering teams and focus on making developers'''' lives better through automation, self-service capabilities, and excellent tooling You embrace AI-enabled workflows: You''''re excited about leveraging AI and automation to accelerate infrastructure work, reduce manual toil, and enable your team to focus on high-value initiatives You understand ''''you build it, you run it'''': Deep experience with modern DevOps practices, Infrastructure as Code, container orchestration, and empowering development teams to own their operational responsibilities KOHO is for builders. If youre energized by challenge, motivated by mission, and want to be part of a team that punches above its weight - we want to hear from you. The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact [email protected] and the People and Culture team will be happy to help. AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at [email protected]. Note: this posting is for an existing vacancy that we are seeking to fill. #J-18808-Ljbffr