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Job Description Posted Monday, December 29, 2025 at 7:00 AM About Us The Joint Cannabis has been proudly serving customers across the Prairies and Canada since 2007. Starting as a tobacconist and glass galley before legalization, weve grown into one of the regions leading cannabis retailers. Today, we operate multiple locations in Manitoba and Saskatchewan, offering an unmatched selection of cannabis and accessories at competitive prices. Our mission is simple: to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. Were passionate about staying ahead of trends and offering one of the most extensive selections of cannabis and accessories across the Prairies, at prices that make sense. When you join The Joint, youre joining a team that values curiosity, collaboration, and growth. We believe in creating an environment where employees feel supported, empowered, and proud to deliver exceptional experiences every day. Job Overview The General Manager is the driving force behind the success and culture of their assigned location(s); according to set goals and business objectives. With a balance of entrepreneurial spirit and strong operational expertise, this role is accountable for overall profitability, compliance, and team leadership. The General Manager will cultivate a guest-first environment, shift culture through empowerment, and align daily operations with long-term business strategy. This role requires a leader who thrives in fastpaced, dynamic environments and has experience working within unionized environments, ensuring collaboration, fairness, and respect are at the core of team engagement whilst aligning with business strategy. All General Managers are expected to be stewards of compliance and education, leading by example, providing education, and reinforcing company standards. Core Competencies & Requirements Proven experience leading teams in a unionized environment. Strong entrepreneurial mindset with the ability to think strategically while executing operationally. Demonstrated success as a culture shifter, fostering empowerment and accountability across teams. Business acumen with experience in driving growth, improving processes, and executing strategic initiatives. Accountability and dependability. Ethics and integrity. Excellent time management and prioritizing skills. Demonstrated ability to train, coach, mentor and motivate staff. Inventory management skills. High level of proficiency with Microsoft Office. Strong customer service and troubleshooting skills. Able to plan and organize work effectively and ensure its completion. Welldefined sense of diplomacy, including solid negotiation, conflict resolution, and peoplemanagement skills. Ability to learn and adapt to sales software quickly. Professional, responsive, and positive work attitude. Meticulous recordsmaintenance skills. Job Duties Leadership & Culture Inspire, empower, and motivate team members to achieve performance excellence. Act as a culture leader, fostering an inclusive and positive workplace where people thrive. Build strong relationships with union partners, ensuring open communication and mutual respect. Drive coaching conversations, set clear expectations, and hold teams accountable to results. Guest Experience & Sales Champion a guestfirst culture, ensuring all customer interactions are welcoming, informed, and compliant. Implement business strategies to grow sales, expand market presence, and enhance brand reputation. Monitor and respond to customer feedback, ensuring service excellence. Operational Excellence Oversee daily operations, ensuring compliance with all company policies and regulations. Lead inventory management, pricing, product presentation, and seasonal merchandising. Ensure health, safety, and security standards are met at all times. Review financial performance, manage expenditures, and drive profitability. Oversee banking, reconciliations, and reporting of sales and operations. Strategic Impact Collaborate with senior leadership to align local operations with corporate strategy. Identify opportunities for operational improvements and implement innovative solutions. Act as a brand ambassador in the community, promoting business growth and strong relationships. Education, Training and Experience Minimum of 3 years work experience in the retail industry. Minimum of 1 year work experience in a supervisory role in a retail environment. Proven experience leading within a unionized environment and labour relations management. Provide Basic Criminal Background check. Provincial Cannabis Certification Smart Choices Working Conditions Some travel may be required. Ability to attend and conduct presentations. Manual dexterity required to use desktop computer and peripherals. Ability to lift 25 pounds. Overtime as required. The Joint respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each persons talents and strengths. This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. #J-18808-Ljbffr