Job Title

Overview Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. We support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. We are looking for a senior leader to own the product strategy and delivery engine end to end for Chatr Digital as it scales aggressive digital sales and adoption targets. What Youll Do Own end to end delivery Accountable for delivery of features, enhancements, and projects across Chatrs digital commerce experiencesfrom planning to launch, quality, and adoption. Lead a hands on delivery cadence (intake estimation solutioning build test release post launch learning) with predictable, incremental value drops. Provide high level solution options and estimates during project discovery; validate scope, dependencies, and release plans. Build a high performing engineering culture Manage and coach a team of developers; set clear expectations, remove blockers, and grow talent. Establish and enforce code quality, controls, and sustainability (branching strategy, code reviews, automated testing, CI/CD standards, secure coding). Implement strong development culture and multi path deliverysimplified, consistent, reusable, efficient, and flexible solutions that enable parallel workstreams. Lead product strategy & KPI delivery Own the product strategy for Chatr Digitalset objectives, prioritize roadmaps, and translate data insights into growth hypotheses and experiments. Hit digital sales targets by driving the tactics that move KPIs (traffic quality, engagement, flow through, conversion, assisted to unassisted mix). Manage the product lifecycle end to end concept, delivery, early life care (ELC), incident/defect handling, and ongoing adoption optimization. Ensure delivery is on time, on budget, and on strategy for the business line. Align stakeholders & vendors Partner closely with Marketing and Pricing to solve critical business problems, sharpen value props/offers, and coordinate go to market. Influence across Digitalrecommend platform/process improvements and drive alignment on best practices (even with more senior stakeholders). Own vendor partnerships define deliverables, SLAs, and integration standards; ensure outcomes and accountability back to Rogers. Lead retrospectives and change adoption; inspire teams to adopt process improvements and governance updates. What You Bring 5+ years in digital product management and/or technical delivery, with 35+ years leading engineering or cross functional delivery teams. Proven track record hitting commercial KPIs in eCommerce or telco; experience at experimentation, funnel analytics, and journey optimization. Knowledge of modern engineering practices (Git workflows, CI/CD, automated testing, observability, security-by-design). Strong solutioning and estimation skills; able to translate business outcomes into technical approaches and release plans. Executive ready communication and influence without authority across Product, Engineering, Marketing, Pricing, and Care. Experience managing vendors/partners and holding them to measurable outcomes. Whats in it for you? Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities My Path self-driven career development program Rogers First priority in applying to internal roles of interest Wellness Programs Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. Schedule : Full time Shift : Day Length of Contract : Not Applicable (Regular Position) Work Location : 1 Mount Pleasant (083), Toronto, ON Travel Requirements : Up to 10% Background Check(s) Required : Criminal Record and Credit Check Posting Category/Function Technology & Information Technology Requisition ID 331505 Posting notes: Technology #J-18808-Ljbffr