Job Title

Position TitleOperations ManagerLocationEdmonton, AlbertaExecutive Leadership4Position OverviewA well-established, privately held industrial services organization is seeking an Operations Manager to lead day-to-day operations, customer relationships, and internal team coordination.This is a hands-on leadership role requiring strong technical credibility within instrumentation, pressure/temperature control, and chemical injection systems.The role is relationship-driven and operationally focused, suited for a professional who can lead a small, experienced team while acting as a trusted interface with customers, vendors, and internal stakeholders.Key ResponsibilitiesOperations & Team LeadershipLead and support a team of four, providing guidance, accountability, and operational oversight.Oversee daily operations to ensure customer commitments, service delivery, and internal workflows are met.Maintain and improve operational processes, communication, and efficiency across the business.Customer & Relationship ManagementServe as a primary point of contact for key customers, maintaining strong, long-term relationships.Engage directly with customers in person, by phone, and via email to support technical discussions and issue resolution.Coordinate internally to ensure customer needs are clearly understood and addressed.Technical & Industry Support (Core Requirement)Apply strong working knowledge of instrumentation, pressure and temperature control systems, and chemical injection applications.Act as a technical resource in customer and internal discussions (hands-on configuration not required).Provide informed input into operational planning, system support, and service execution.Support sales and commercial activities through customer interaction and scope clarification.Assist with pricing discussions and solution alignment.Act as a liaison with vendors and suppliersInventory & Supply Chain OversightOversee inventory quantities to ensure availability while managing costs and obsolescence.Coordinate with suppliers on lead times, procurement priorities, and forecasting aligned with operational demand.Qualifications & ExperienceRequiredProven experience in instrumentation, industrial controls, automation, or chemical injection environments.Demonstrated operational leadership experience with direct people management.Strong customer-facing experience with the ability to build trust and credibility.Solid understanding of pressure and temperature control systems and chemical injection solutions.PreferredRed Seal Instrumentation Technician certification (asset, not mandatory).Exposure to SCADA and MODBUS systems.Key AttributesRelationship-driven, professional, and confident communicator.Practical, solutions-oriented leader with sound judgment.Organized and capable of managing competing priorities.Comfortable working in a small-team, high-accountability environment.CompensationCompensation is commensurate with experience and includes a competitive salary, vehicle, gas card, discretionary bonus, and comprehensive benefits.Qualified and interested individuals are encouraged to apply to QUALIFIED CANDIDATES WILL BE CONTACTED #J-18808-Ljbffr