Job Title

* Oversee the daily operation and maintenance of critical grid technology systems including, SCADA, OMS, DMS, GIS and other engineering software solutions* Lead, mentor, and supervise a team of Grid Technology Specialists, ensuring effective performance management and professional growth.* Provide technical expertise and guidance to resolve complex system issues* Manage the hiring process for full-time, summer students and contractors.* Foster a positive and collaborative work environment that encourages innovation and knowledge sharing.* Monitor ticket queues, prioritize requests and ensure adherence to established procedures and service level agreements.* Coordinate with project managers, SCADA projects field deployment and energization* Ensure the reliable performance of grid technologies, minimizing downtime and maximizing system efficiency.* Define and track key performance indicators (KPIs) for the team, identify areas for improvement, and implement strategies to enhance productivity and efficiency* Develop and implement operational procedures and protocols, including knowledge base articles and troubleshooting guides* Contribute to the planning and execution of grid modernization projects including the implementation of new technologies and system upgrades.* Collaborate with vendors, contractors and internal divisions to ensure successful project delivery.* Ensure compliance with all safety and cybersecurity standards* Negotiate digital mapping and data acquisitions from external parties.* Participate in the budget process for the Grid Technology group, approve expenditures up to the corporate signing authority and monitor section expenses.* Participate in regular rotational after hours on-call technical support responsibilities as required.* Support the corporate health and safety program within the areas of responsibility, report unsafe conditions and promote safe work procedures* Perform other duties as required* Post-secondary education in a technical or business discipline.* Minimum 5 years experience in a related industry with a deep understanding of grid technology systems such as SCADA or other operational technology.* Minimum 5 years experience leading a team of operational support resources* Familiarity with industry best practices for grid operations, maintenance and cybersecurity is considered an asset.* Familiarity with ITIL standards for service management* Strong computer skills; proficient in the use of office productivity and collaboration tools, preferably Google Workspace* English essential, both oral and written: Bilingualism (French/English) considered an asset #J-18808-Ljbffr