Job Title

We believe that great leaders build great cities and to do it well requires a team of great people.Join our dynamic team at one of Canada''s leading civic engagement charitable organizations as the Program Lead, Youth CivicCorps . Position Details Employment Type: Full-time, Contract Reports to: Director, Youth CivicCorps Direct Reports: None Salary: $70,000 80,000 Work Environment: CivicAction''s work is a hybrid workplace that combines both in-office and remote work. CivicAction''s physical offices are in downtown Toronto and technology will be provided to support both in-office and remote work. This position may involve some evening and weekend work. Anticipated Start Date: Immediately Contract end date: March 31, 2027 Position Purpose The Program Lead plays a pivotal role in the successful delivery of a new CivicAction program, which will connect young people to meaningful volunteer placements within organizations addressing critical urban issues, such as housing, affordability, and equitable prosperity. Reporting to the Director, Youth CivicCorps, the Program Lead will conduct program activities relating to the recruitment, training, placement, and retention of program participants (volunteers), and their corresponding placement host organizations. Core activities will include providing 1:1 support to volunteers, including individualized coaching and check-ins, onsite visits to partner placements, extensive support throughout volunteer recruitment and selection, as well as co-creation of volunteer placements, and retention of volunteers. The Program Lead will also assist with program logistics and coordination to ensure smooth operations and a positive experience for both volunteers and placement hosts. Key Accountabilities: Volunteer Coordination: Lead recruitment and onboarding of program participants (youth , including hosting information session, screening applications, conducting interviews, and selecting successful applicants; lead onboarding of participants, including hosting a welcome orientation and creating a volunteer handbook; coordinate volunteer co-creation activities with placement partners to ensure well curated matches to placement opportunities aligned with their skills and interests; provide program support throughout 120-hour placements to all volunteers, including connecting participants with external resources to better support their well-being and successful placement completion. Partner Development & Relationship Management: Build and maintain meaningful relationships with placement partners to support the successful placement of volunteers; conduct site visits with placement partners. Mentorship & Coaching: Build positive, trusted relationships with volunteers and placement hosts; act as a primary point of contact for volunteers and placement hosts; conduct scheduled check-ins with volunteers and placement hosts, provide support and help removing any barriers to completing volunteer placements; host group sessions with volunteers focused on leadership development, mentorship and providing coaching and support with conflict resolution. Program Delivery: Provide administrative and logistical support in the planning and delivery of key program activities including seminars, symposiums, and training opportunities; (some evening and weekend attendance required), with the goal of ensuring a positive and meaningful experience for volunteers and placement partners; provide general coordination and scheduling support. Qualifications and Skills Required Education, Certification and Experience: A minimum of 3 years of relevant work experience in the areas of project coordination, mentorship and coaching, program delivery, event planning and/or program administration. Relevant college/university degree an asset. Minimum of 2 years of experience working with diverse youth populations, including those facing socio-economic, educational, and mental health barriers, providing tailored support to promote personal growth, academic success, and social development. Demonstrated experience supporting the delivery of high-impact programs and events. Demonstrated experience managing relationships with program participants. Demonstrated experience successfully managing key stakeholder relationships, including external partners and contributors, internal stakeholders, and/or program participants. Demonstrated Skills and Behaviours: Proven project coordination and project management skills Detail-oriented and self-directed Strong organization & time management skills Excellent oral and written communication skills Accountability, reliability, and the ability to take initiative Commitment to building strong relationships; strong relationship management skills to engage with volunteers, partners, and stakeholders. Demonstrated openness to differing perspectives, comfort with change, and excellent team player Commitment to continuous learning and strong sense of curiosity, willingness to take on new (and sometimes unfamiliar) tasks; ability to pivot course Nice to have: Experience in research to inform program design, development, and implementation Nice to have: Proven success in program evaluation and monitoring, including the development of surveys and focus groups, as well as internal progress reporting About CivicAction CivicAction''s purpose is to elevate civic engagement that builds livable, inclusive cities in the Greater Toronto and Hamilton Area (GTHA). For over two decades, we have been mobilizing leaders and changemakers to champion innovative solutions, to accelerate the alignment of actions, and to invest in the leadership of tomorrow. Our high impact leadership programs open doors, minds, and opportunities for young, emerging, and under-represented leaders in the GTHA. Our Commitment to Inclusive Workplaces & Inclusive Recruitment CivicAction is committed to equity and inclusion in our workplace and in our recruitment processes. We encourage applicants of all gender identities and sexual orientations, ages, ethnicities, cultures, abilities, and life experiences to apply. Accommodations are available for candidates taking part in all aspects of the selection process. AN IMPORTANT NOTE : Research shows that women and racialized candidates often only apply to positions when they feel 100% qualified. If you''re interested in this role but don''t see yourself fully reflected in the requirements of the posting, we still encourage you to apply or reach out to learn more by emailing . HERE''S HOW TO APPLY: Apply here with your rsum and a cover letter in confidence by Wednesday, February 25, 2026, at 11:59p.m. ET . Applications will be reviewed on a rolling basis, so early submission is strongly encouraged. Late applications will not be accepted. Only candidates selected for an interview will be contacted. For more information about the organization and our work, please visit and