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Location: Mississauga, ON (Hybrid 3 Days In Office) Employment Type: Full-Time Compensation: CA$70,000 CA$80,000 per year About Science & Humans Science & Humans is Canada''s largest hormone health and longevity platform, providing personalized care across hormone optimization, aging, sexual wellness, and integrative medicine. With over 50,000 clients served, we are transforming how preventative health is delivered across the country. We are now looking for a Registered Nurse (RN) to join our clinical operations team not in a direct care role, but to bring clinical expertise into our day-to-day operations and improve internal coordination, communication, and support. About the Role You will act as an embedded RN within the operations team , serving as a key point of clinical reference for non-clinical staff. Your role is to help triage patient inquiries, clarify clinical language, support protocol interpretation, and improve internal workflows. If you''re a clinically trained nurse who enjoys solving problems, improving systems, and acting as a clinical interpreter within a collaborative team this role is for you. Key Responsibilities Partner with the operations team to provide real-time clinical context on patient questions, documents, or concerns - Review and triage patient inquiries to determine when escalation to a provider is necessary vs. when operations can resolve with clinical oversight - Provide clinical clarification, documentation guidance, and decision support to operations, customer care, and administrative teams - Assist in developing internal FAQs, SOPs, and protocol summaries for operations use - Translate medical language and provider protocols into clear, patient-friendly processes for the team - Conduct periodic documentation audits and workflow reviews to ensure accuracy and consistency - Ensure that internal responses to patients remain clinically accurate and compliant with regulatory standards - Support internal team training and onboarding related to clinical processes, terminology, and best practices - Maintain awareness of care pathways, lab workflows, and treatment timelines to advise on patient-facing coordination issues Qualifications Current Registered Nurse (RN) license in good standing with the College of Nurses of Ontario (CNO) - 3+ years of experience in women''s health , functional medicine o r integrative health - Excellent clinical judgment and ability to assess the appropriate level of response to patient concerns - Strong communication skills and ability to simplify complex clinical information for non-clinical teams - Experience working in a private practice - Familiarity with EMRs and digital documentation systems - Previous experience supporting operational or non-clinical teams is a strong asset - Passion for improving healthcare delivery and patient experience through collaboration What We Offer Competitive salary Hybrid work model (3 days onsite at our Mississauga HQ) Collaborative and mission-driven team with a strong focus on wellness and innovation Opportunity to shape how care is delivered from behind the scenes Ongoing learning and growth opportunities Commitment to Inclusion Science & Humans is committed to providing a respectful, inclusive workplace where everyone can succeed. Accommodations are available throughout the recruitment process upon request. Recruitment Process Notice As part of our recruitment process, we may use artificial intelligence tools to assist in the review of applications, helping identify candidates whose qualifications align with this role. We thank all applicants for their interest. Only those selected for an interview will be contacted.