Come make your difference in communities across Canada, where authenticity, trust and making connections is valued as we shape the future of Canadian retail, together. Our unique position as one of the country''s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Does working with some of Canada''s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada''s most game-changing retail solutions, giving our customers the ability to live their lives well. Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more What you''ll do: Platform Architecture & Engineering Support Provide technical guidance and product direction for Exchange Online, Hybrid Exchange, and Exchange On-Prem environments. Collaborate with engineers and architects to design and optimize messaging infrastructure, including mail flow, connectors, MX routing, hybrid configurations, and coexistence models. Evaluate and approve architecture changes, security configurations, and tenant-level policies. Email Security & Proofpoint Manage Proofpoint configuration at a technical level (PPS, TAP, DLP, PoD, encryption, spam filtering, URL Defense). Work with cybersecurity teams to deploy threat rules, custom policies, forensic search, and incident response workflows. Analyze threat telemetry and message trace data to improve protection posture. Product Lifecycle & Automation Oversee roadmap planning for migrations, mailbox moves, upgrades, feature rollouts, and security enhancements. Support automation initiatives using PowerShell, Graph API, Proofpoint APIs, and workflow tools. Develop and maintain runbooks, architecture diagrams, and engineering documentation. Operations & Reliability Address complex escalations related to message delivery, throttling, authentication failures, and cross-service integrations. Define SLAs, SLOs, and operational KPIs for Exchange, M365, and Proofpoint services. Drive root-cause analysis (RCA) for major incidents and implement long-term fixes. Required Technical Skills Expert-level knowledge of Exchange Online, Exchange Server 2016/2019, and hybrid integration. Deep understanding of SMTP, MIME, TLS, SPF, DKIM, DMARC, and mail routing mechanics. Proficiency in PowerShell, Graph API, and automation frameworks. Advanced level experience with Proofpoint (PPS, TAP, DLP, PoD). Hands-on expertise with M365 compliance, identity architecture, and multi-tenant operations. Expertise in Microsoft 365 administration, including Teams, SharePoint Online, OneDrive, and EntraID. Familiarity with message hygiene, anti-malware frameworks, phishing defense, and email threat indicators. Preferred Certifications Microsoft: MS-203, MS-700, SC-200/300/400, Azure Administrator, or Architect certifications. Proofpoint: PPS Certified Administrator or TAP Certified Administrator. ITIL v4 certification, Agile/Scrum and Service Management Frameworks Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars Environment, Sourcing and Community and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values Care, Ownership, Respect and Excellence guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits these are some of the many reasons why we are one of Canada''s Top Employers, Canada''s Best Diversity Employers, Canada''s Greenest Employers & Canada''s Top Employers for Young People. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note : Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. Hiring Range / chelle salariale l''embauche : $80, $110,000.00 / 80.000,00$ ,00$ (per year / par an) A candidate''s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L''exprience et les connaissances d''un candidat ainsi que la rgion gographique dans laquelle le poste est situ peuvent tre prises en compte dans la rmunration qu''un candidat reoit pour ce poste. Cette offre d''emploi concerne un poste vacant existant. L''entreprise utilise l''intelligence artificielle dans le but de filtrer, d''valuer et/ou de slectionner les candidats ce poste. EN SS #LTnA #ON
Job Title
Product Manager