Job Title

Introduction Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. At Metso, you will be supported by an inclusive culture and a network of colleagues from around the world. This is your invitation to rise above the possible. We are seeking a Field Service Representative to join our Field Service team. You will be responsible for the coordination/planning and execution/supervision of activities related to the repair, maintenance, and installation of mining process equipment. Your role plays a crucial part in maintenance work as well as knowledge in mining equipment. You will report to the Field Service Manager. This position is mainly located in Sudbury, North Bay, Thunder Bay, Ontario, Prince George, British Columbia, but we offer flexible working arrangements, including hybrid options. It involves up to 80% travel to customer sites. Team you belong to You will join a team of Field service experts dedicated to the repair, maintenance, and installation of Metsos mining process equipment. Our team culture focuses on solving problems and getting things done. Team members are spread across sites and coordinate with the Operations Team, the Administration/Accounting/Field Service Support team. What Youll Do Prior to arrival at a field assignment, study, plan, and prepare for field work based on the detailed scope of work, drawings, company procedures, and specific instructions. Work in liaison with the various technical support staff within Metsos organization. Provide advisory services during installation, checkout, start-up, and commissioning. Coordinate field activity with the customer and/or the customers contractor(s). Assist the customer in executing the work to maintain the field schedule. Advise mill or contractors crew in safely performing maintenance, repairs, and upgrade work. Troubleshoot mechanical problems and assist with corrective action and repairs. Recommend operating and maintenance procedures to ensure proper function of equipment. Train customer staff in proper methods to maintain and repair the equipment. Write field reports for submission to the customer and internal departments outlining problems encountered, actions taken, and future recommendations. When appropriate, make recommendations to improve field methods and/or efficiency. Submit expense statements according to Metsos travel policies and procedures. Carry out other service-related tasks as a member of Metsos Service Group as may be requested by the Field Service Manager. Travel (domestic and international) may be required as needed. Performs other miscellaneous duties and/or other special projects as required. Who You Are Millwright certification or equivalent experience. Minimum 5 years experience in field service. Valid Canadian passport. Valid driver license. Ability to lead, plan, and organize field service assignments. Motivated, customer oriented. Good communication skills, mandatory fluency in English, oral and written. Fluency preferred in French, oral and written. Ability to read and understand mechanical drawings in English and the metric system. Product knowledge of Metsos equipment. Adequate computer skills, capable of working with Microsoft Windows, Word, Excel, and Outlook. Willingness to travel to job sites including for extended periods, up to 70% of the time as required by client needs. Capable of carrying out duties under pressure with the potential for 16-hour workdays. Willingness to respond to field service emergency calls on a 24/7 basis. Apply and respect company policies, objectives, goals, safety, and ISO 9001 quality standards. Whats In It For You Wellbeing and safety occupational healthcare, benefits, and well-being programs. Annual bonus global incentive programs tied to business and performance targets. Hybrid working possibilities flexible work environment. Extensive learning opportunities ongoing growth dialogues, internal mobility, mentoring, education assistance, ambitious projects, and global opportunities. Worldwide support network of peers across the world working together with open and honest communication. Thriving culture inclusive culture that enables everyone to do their best and reach their full potential in a sustainable future. Get in touch Want to rise above the possible with us? Click Apply now to leave your application. For additional information, please contact Deidre Largent, Talent Acquisition Specialist at . Salary information: For positions in Ontario, the expected salary range is 96,200 CAD to 111,100 CAD per year. Compensation outside Ontario will be determined per local laws and market conditions. Metso is an equal opportunity employer and is committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, veteran status, or disability. #J-18808-Ljbffr