Job Title

We''re looking for a ROCK STAR General Manager to help with our growth and take us to the next level. We are hiring for the position of General Manager for our Orchards location At Leo''s, our bar culture is all about customer service, quality, and fun. We like to have a good time, but our customers always come first. We strive to have the best customer service in the business Our new General Manager will be a professional team leader but isn''t afraid to have a good time. We are looking for someone to be responsible for overseeing all daily operations including driving sales, customer service, profitability, and supervision and guidance of the growth and development of our entire management team and staff. What''s in it for you? Leo''s Livin'' Perks Competitive Wages Excellent pay based on experience, ability, and availability Perkopolis Access to discounts on everyday purchases and entertainment Wealthsimple GRSP Options Plan for your future with employer-supported options Awesome Tips Busy bars + loyal guests = big rewards for FOH & BOH Employee Benefits Choose a package that fits your lifestyle Day-One Benefits No waiting period for new hires Discounts Up to 50% off food, drinks, and merch for all staff, plus free meals for BOH & managers Flexible Scheduling We''ll work with you, whether part-time or career-building Mental Health Support Partnerships with groups to ensure you get the help you need Career Growth Opportunities to grow into management and Support Team roles Gym Discounts 25% off GoodLife memberships + $0 sign-up fee Home Internet & Cell Discounts Thanks to our partnership with Rogers Staff Events Western Canadawide staff parties and gatherings throughout the year Free Leo''s Gear Clothing, gear, and internal giveaways What You''ll Be Doing Specific Responsibilities, including but not limited to: Responsible for the day-to-day operation of Leopold''s Tavern under the direction of the Regional Manager. This includes managing operations in all areas of the business, attending to the needs of our customers (we love our customers), as well as the staffing and ongoing training, supervision and development of employees. Monitoring and engaging on daily/nightly shift reports and cross referencing discounts to ensure accuracy. Bi-weekly sales reporting analysis. Documenting staff records and providing performance improvement plans. Double checking the work of AGM/supervisors. Monitoring maintenance needs. Monitoring and maximizing successful takeout and delivery services. Determine stock needs, place orders, interact with vendors and customers, monitor sales, inventory management, and all our cash control systems. Maintain and analyze business records to improve efficiency and increase sales. Responsible for managing, recruiting and overseeing training and terminations. Maintain and monitor employees'' shift schedules and job performance. Supervise and communicate promotions, and train and educate staff on all promotions. Build a network in your local community. Daily communication (Monday posts, menu rollouts, internal communication chats, 86 items, untapped). Reservation monitoring. Sending out gift cards and discount codes. Address customer complaints, monitor and respond to all reviews, both positive and negative, and resolve issues to ensure the highest level of customer satisfaction. Assist in the planning of promotions and local marketing initiatives alongside the Regional Manager and Marketing Director. Managing and completing bi-weekly payroll info, including time cards, payroll changes, new hires, and/or terminations. What We''re Looking For In addition to the specific responsibilities, here are the specific job requirements: Minimum of three years of experience in the hospitality industry Minimum of two years of managerial or supervisory experience, preferably in the hospitality industry Demonstrated use of standard concepts and practices in purchasing, inventory, and supervision of at least 15 employees Able to take feedback constructively to grow as a leader Excellent communication skills Valid Drivers Licence Practice and execute equal, inclusive, and diverse leadership Good with people Excellent at problem-solving and can think independently Able to write routine reports and correspondence General knowledge of POS systems and Microsoft Office and proficient with email Effective communication skills Natural appetite to help others succeed Ability to share knowledge and skills with your team Exhibit positive floor leadership Fill in for your team and step up if they cannot make it work or cannot find proper coverage Organizational and Time Management skills Build strong partnership with KM partner About Us At Leo''s, our community bar culture is built on customer service, quality, and fun. We aim to deliver consistency in every visit while making sure both our guests and our crew enjoy the experience. Our values guide everything we do. We believe in being authenticwhat you see is what you get. We stay grateful and humble, knowing that it takes every member of the team to create something great. We''re inclusive, welcoming people from all walks of life and making sure everyone feels they belong. We stay innovative, always looking for new ways to improve and keep things fresh. We''re relentless in our drive to deliver high standards, even when the pace is fast. And we''re always community-minded, because Leo''s is more than just a tavernit''s a place where people connect. At Leo''s, there''s no ''front of house'' and ''back of house''it''s one team, one dream. If one succeeds, we all succeed. Every role matters, and we''ve built an environment where we lift each other up and celebrate wins together. We''re proud to foster a diverse, welcoming, and safe workplace where everyone feels respected and valued. That commitment has helped us earn recognition as a Deloitte Best Managed Company. At Leo''s, we value professionalism, respect, and accountability. To keep our team culture positive and productive, we maintain a zero-tolerance approach to negativity, disruptive behavior, or lack of accountability. In shortshow up ready to work, respect others, and take ownership of your role. We''re proud of the environment we''ve built, and we''re committed to keeping it supportive and focused. Our crew is at its best when everyone feels included, respected, and valued. We''re an equal opportunity employer, committed to building a team that represents all kinds of experiences, perspectives, and stories. That mix is what makes working (and hanging out) here awesome. Decisions around hiring, training, pay, and promotions come down to performance, potential, and passionnot on any protected ground. If you need a hand or an accommodation during the process, just let us know. We''ve got your back. Ready to Join the Team? If you meet our hiring criteria, our manager will reach out using the contact info from your resume to set up an interview. Walk-in resumes are also welcome Salary (based on experience) : $45k/year plus tip out, annual bonus, benefits, and Leo''s Livin'' perks. Thanks for considering Leopold''s Tavernwe can''t wait to meet you. The Leo''s Recruiting Team Job Types: Full-time, Permanent Pay: From $45,000.00 per year Benefits: Casual dress Company events Dental care Discounted or free food Extended health care Paid time off Relocation assistance Store discount Vision care Wellness program Application question(s): Can you describe your leadership style and how you motivate your team to create a positive and enjoyable work environment? How do you handle conflicts or challenging situations within the team while maintaining a fun and productive atmosphere? Experience: Hospitality: 3 years (required) Manager/Supervisor: 2 years (required) Inventory: 1 year (required) Purchasing: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person