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Back to search results Apply By: Tuesday, February 24, :59 pm EST Talent Pool - Compliance Inspector Job ID: 240683 Posting status: Open Organization: Ministry of Public and Business Service Delivery and Procurement Division: Consumer Protection Ontario / Consumer Services Operations City: North Bay Position(s) language: English Job term: Permanent, Temporary Job code: Financial Officer 3 (B/U) Salary: $1, $1,687.23 Per week* *Indicates the salary listed as per the OPSEU Collective Agreement. Protect consumers in Ontario Join the Consumer Services Operations Division and play a key role in protecting consumers and supporting the division''s mandate by undertaking frontline consumer protection compliance activities and educating businesses on their legislative requirements. The division is responsible for providing front-line consumer protection services, education and outreach, compliance and enforcement, and business licensing and registration programs to the over 450,000 businesses and 15.5 million consumers in the province. Together, we can work towards an Ontario where consumer protection requirements are known, consumers are empowered, and businesses are compliant. About the job As part of the Inspections and Investigations team, you will conduct risk-based inspections of businesses across the province. Every day will be a little different, but you can expect it to include activities like: inspecting businesses, identifying compliance issues, and taking appropriate action preparing and issuing notices of contraventions, administrative monetary penalties, and director''s orders explaining compliance requirements to businesses, officials, and others assisting with investigations by preparing documents, filing, and serving legal documents Note: this position requires the ability to travel extensively, including overnight, throughout the province in remote locations with limited access to public transportation you may be required to work evenings and weekends What you bring to the team Mandatory requirements You must have a valid class ''G'' driver''s license or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional upon the successful candidate providing proof that they have a valid driver''s license upon being hired. In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) will be required to undergo a Criminal Record Check and Driver''s License History before hire. Technical knowledge and skills You have: ability to understand, interpret and apply legislation and relevant acts, such as the Consumer Protection Act, 2002; Payday Loans Act, 2008; Collections and Debt Settlement Services Act; and Bailiffs Act awareness of current consumer protection issues, including business practices intended to conceal, mislead, or defraud consumers knowledge of due process of law, the judicial process and related evidentiary requirements to conduct compliance activities and assist in judicial and quasi-judicial hearings knowledge of inspection procedures and basic accounting principles and practices Problem-solving and organizational skills You can: handle complex and difficult issues, tense situations, and help settle disputes identify and examine areas of non-compliance, and support compliance efforts manage a heavy caseload effectively and prioritize work as needed to meet program requirements Research, analytical and evaluative skills You can: analyze and assess business documents (e.g., contracts, financial records, etc.), and other related documents to establish compliance determine consumer rights and business responsibilities under the required legislation assess reports, produce evidence for court and tribunal proceedings, give testimony, and undergo cross-examination Communication, technology and interpersonal skills You can: clearly and concisely provide information, assistance, and guidance to internal and external parties respect differing views and perspectives prepare, edit, and proofread various documents demonstrate experience with Microsoft Office 365 applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) to create reports, affidavits, and correspondence, and manage inspection information Don''t meet every qualification? If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate What we offer Within the Ministry of Public and Business Service Delivery and Procurements'' Consumer Services Operations Division, you will be part of a passionate, continually evolving and improving team that is dedicated to consumer protection. You will be working with a management team that fosters a flexible, supportive working environment while giving team members the freedom to shape their roles to be as meaningful and impactful as possible. The Ontario Public Service is one of Ontario''s largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer: a career that can grow across ministries and job functions flexible learning and developmental opportunities, including education and mentorship programs many employee networks offering support for and education about underrepresented groups tailored work arrangements, including opportunities like flex hours, self-funded leave and more a modern, friendly and accessible physical work environment These roles come with a comprehensive compensation and benefits package that may include: a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement) group health, dental, life and disability benefits a range of vacation and leave options an Employee and Family Assistance Program, which provides confidential counseling services Additional information: Apply by: Tuesday, February 24, :59 pm EST Position details: English Permanent, 200 First Ave W, North Bay, North Region, Criminal Record Check, Driver''s License History English Temporary, duration up to 18 months, 200 First Ave W, North Bay, North Region, Criminal Record Check, Driver''s License History Compensation group: Ontario Public Service Employees Union Work hours: Schedule 6 Category: Inspections and Investigations Posted on: Tuesday, February 3, 2026 Note: The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting. About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position''s responsibilities. If a check is needed and you''ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you''ll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions. How to apply: You must apply online. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us. Read the job description to make sure you understand this job. OPS employees are required to quote their WIN EMPLOYEE ID number when applying. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours. Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the ''position(s) language'' section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you''ll also need to pass a French-language proficiency test. Exigences en matire de langue et valuation: Toutes les offres d''emploi externes de la fonction publique de l''Ontario (FPO) sont affiches en franais et en anglais. Consultez la section Langue du ou des postes en haut de chaque offre d''emploi pour connatre les exigences linguistiques. Pour tous les postes, les candidats sont valus en anglais, la langue d''affaires de la FPO. Si le poste est bilingue (anglais/franais), vous devrez galement passer un test de comptences linguistiques en franais. Strengthening Ontario, together