Job Title

Company Overview Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and wellbeing of people around the world. We are leaders in plasmaderived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Souhaitezvous rejoindre une quipe internationale qui travaille lamlioration des soins de sant ? Voulezvous amliorer la vie de millions de personnes ? Grifols est une entreprise mondiale de soins de sant qui, depuis 1909, travaille lamlioration de la sant et du bientre des personnes dans le monde entier. Nous sommes leaders dans le domaine des mdicaments drivs du plasma et de la mdecine transfusionnelle et nous dveloppons, produisons et commercialisons des mdicaments, des solutions et des services innovants dans plus de 110 pays et rgions. Business Relations Manager Canada The Business Relations Manager is a customerfacing, fieldbased role in the Canada Commercial organization, reporting to the Deputy Director Business Relations, and playing a vital organizational role in ensuring fulfillment and ongoing success of Grifols strategic collaborations in Canada. This role is responsible for managing Grifols local brand reputation, connecting Canadas business strategy with the customer, and ensuring preference for Grifols products and services in driving strong pullthrough demand at regional and national levels. As a champion for compliant and ethical behaviour, this role will demonstrate appropriate customer relationship management and stakeholder engagement across Grifols customer base in transfusion medicine, hematology, immunology, neurology, pulmonology and critical care. The position requires at least 7585% travel with assigned territory coverage which may encompass more than one province, primarily Ontario/Manitoba, and is based in South Western Ontario. Responsibilities Build and develop deep, impactful relationships with Canadian key opinion leaders to secure and maintain strong brand recognition and preference for Grifols products and services, driving strong pullthrough demand for Grifols products to achieve annual sales goals. Develop an annual territory plan, working with the Deputy Director Business Relations, to outline annual customer advocacy development goals, product branding objectives, and clearly defined measures of success for effective customer relationship management. Support an effective and collaborative team environment by participating in regular team meetings and driving a culture of innovation, creativity, value and teamwork that effectively reflects Grifols desired behaviours and attitudes. Establish regular selfdirected learning to enhance expertise and knowledge on Grifols products, programs and services, as well as market knowledge expertise including blood operators, Canadian compliance, and local hospital policies and procedures as it pertains to Grifols products and services. Model leadership behaviours in alignment with Grifols code of conduct, preserving the identity that sets us apart by conducting daytoday tasks, activities and customer interactions based on honesty, integrity and ethical values. Skills, Qualifications & Education University degree or equivalent. At least 5years of relevant experience in a biotech, pharmaceutical or regulated environment; with working knowledge of Canadas Blood Operators and the plasmaderived medicines industry in Canada. Excellent customer relationship management and proven success in building customer advocates. Superior knowledge of Canada business/industry regulations and Grifols products and services. Excellent communication skills, and ability to manage internal and external customer expectations. Knowledge of performance evaluation metrics in a business setting and ability to adopt new tools/approaches for tracking. Strongly collaborative. Demonstrated flexibility for exploring alternative methods for goal achievement. Strong business acumen with sound judgement. Selfdirected learner and highly motivated to be product and knowledge expert. Ability to travel both inprovince and outofprovince for ~7585% of job requirement. Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Candidate must have demonstrated leadership and teambuilding skills and proven success in building customer advocates. Work Conditions & Physical Demands Work is performed in the field in physician and healthcare provider offices or local meeting locations. Frequently walks and stands while traveling to visit customers, sits for longer periods on flights, and performs repetitive hand movements. Occasional bending and twisting of the neck, light to moderate lifting and carrying of objects up to 25lbs, and frequent driving to site locations. Must communicate information and ideas clearly and be able to listen and understand spoken and written information. Third Party Agency And Recruiter Notice Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Equal Employment Opportunity Statement Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws. #J-18808-Ljbffr