Overview Everest Services Centre Inc., is one of the largest franchisees within the Mr. Lube + Tires Canada Group.We deliver fast, friendly, and trusted service oil changes, tire sales and service, preventative maintenance, and light-duty mechanical services.Today we operate 10 stores across Canada in Ontario, Quebec and British Columbia.As we enter a phase of accelerated growth, tripling in size over the next five years, we are looking for a Vice President of Operations, a new role to lead this next chapter and support this bold vision.Reporting to the President, the Vice President of Operations is the operational heartbeat of the organization.You will own and lead the day-to-day performance of the business, driving revenue growth, operational excellence, and exceptional customer experiences across all service locations.This is a hands-on role for a seasoned operations executive.You will translate ambitious growth plans into consistent execution, inspire and develop a high energy leadership team, and build scalable operational systems to support rapid expansion.You will have full operational accountability for the business, providing direct leadership to 2 Regional Managers and 4 Area Managers, and supporting them in the effective leadership of their Store Managers.With an office based in Mississauga, Ontario, this is a role that requires a large portion of time in field at store locations.What youll doDrive visit growth, average ticket growth, and overall revenue performance across all storesExpand maintenance services, tire sales & service, and mechanical services through training and strong executionPartner with leadership to execute growth strategies that support expansion to 30 storesOwn and improve EBITDA performance through disciplined cost controlActively manage wage costs, product costs, and other variable operating expensesImplement best practices, operational standards, and performance rhythms that scale with growthChampion a best-in-class customer experience that fuels repeat visits and brand loyaltyMonitor and improve customer experience metrics including google reviews, customer surveys, customer complaints and feedbackEnsure every store consistently delivers fast, friendly, and high-quality serviceInspire, motivate, and develop a young, high-energy leadership teamBuild and promote a culture that is team focused, results driven, accountable and funCoach leaders to be strong operators, people developers, and culture carriersPlay a key role in supporting new store openingsBring operational insight and leadership to expansion planning, onboarding, and ramp-upEnsure systems, talent, and processes are ready to scale rapidlyWhat youll bringStrong executive operations experience with a proven track record of driving significant revenue growthMinimum 8+ years of experience in multi-site retail operations, preferably in automotive servicesBachelors degree in Business, Management or related field, or equivalent professional experienceDemonstrated experience operating in Quebec retail environmentsExperience leading through growth, change, and scaleStrong bilingual communication skills in English and French (written and spoken)A leadership style that is high-energy, motivating and impactfulA hands-on, data-driven, people-first approachHighly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environmentStrong team player with ability to build strong working relationshipsWhy join usA highly competitive total compensation package of $220K$285K (base salary plus performance-based bonus)Employer paid comprehensive health, dental and extended benefitsGroup RSP with matching employer contributionsVehicle and cell phone allowancesBe part of a newly created executive role with real influence and visibilityHelp shape the future of a rapidly growing, entrepreneurial organizationPlay a central role in building a $100M businessJoin a culture that values teamwork, fun, accountability, and winning togetherAbout usEverest Services Centre Inc. owns and operates Mr. Lube + Tires locations across BC, Ontario, and Quebec. Were committed to building a people-first culture and investing in our team members through training, technology, and growth opportunities. We are an equal opportunity employer.Interested applicants are invited to apply with a cover letter and resume to with the subject line Vice President Operations by February 20. We thank all interested candidates for applying. However, only those selected for an interview will be contacted.
Job Title
Vice President Operations (Bilingual French/English)