Job Title

VivaGen Life Sciences is a leading functional medicine and longevity clinic dedicated to delivering comprehensive, integrative, and personalized healthcare. Our mission is to empower patients to achieve optimal health and wellbeing through prevention, innovation, and advanced medical solutions. We stay ahead of the curve with cuttingedge diagnostics and therapies that help clients turn back the clock on aging and live longer, healthier lives. As a leader in advanced diagnostics, integrative medicine, and longevityfocused care, we support chronically ill patients while also pioneering preventive and performanceoriented health programs. As our clinic continues to grow, we are seeking a Laboratory Technician who brings technical excellence, adaptability, and strong problemsolving skills to a dynamic, multidisciplinary environment. This role is ideal for someone who thrives in a fastpaced clinical setting, enjoys working directly with patients, and is energized by the challenge of managing complex laboratory workflows including crossborder sample handling for our U.S.based clients. About the Role Reporting to the Medical Director, the Laboratory Technician is the central point for sample collection, processing, and management. You will ensure the smooth operation of laboratory services for our own patients as well as those from partner organizations participating in new programs. You will support the Medical Director and clinical team by managing specialized diagnostic workflows and playing a key role in the continuity of the patient experience. Because many of our patients travel from the United States, this role requires adaptability, resourcefulness, and the ability to navigate unique samplehandling requirements, international shipping logistics, and coordination with service providers on both sides of the border. Key Responsibilities: LAB RESPONSIBILITIES Perform phlebotomy and manage all laboratory samples with precision and adherence to protocols. Prepare, process, and ship specialized and ''private'' lab test kits, includingcross bordershipments requiring careful documentation and coordination. Administer injections (Vitamin B12, NAD, vaccines, etc.) under the direction of the Medical Director or delegated medical staff. Send laboratory requisitions topatients2-3 weeks prior to scheduled appointments with practitioners. Coordinate withpatientsregardingrecommended tests and orders, schedule bloodwork appointments, and provide pre-test instructions as needed. Maintainthe laboratory environment, equipment, and supplies inoptimalcondition,including inventory monitoring and restocking. Process laboratory information and patient data, ensuring critical results are escalatedimmediatelyto the attending practitioner. Monitor partner laboratory portalsdaily to track uploads, results, and outstanding reports. Accurately enterallroutine and specialized test resultsinto theEMRprior to patientappointments. CROSS BORDER & VENDOR COORDINATION Work with U.S. and Canadian service providers, couriers, and specialty labs to ensuretimelyandcomplianttransportof samples and test kits. Troubleshoot logistical challenges related to customsclearance, shipping delays, and sample integrity. Serve as a point of contact for external partners,demonstratingprofessionalism andsolution focusedcommunication. TEAM & ADMINISTRATIVE SUPPORT Provide administrative support to the Medical Director and clinical team. Build positive, professional relationships with all clients, including those traveling internationally. Assistwithfront of houseoperations when needed (checkin/out, scheduling, invoicing, IT coordination). Contribute to quality improvement initiatives and clinic operations. Conductadditionalassessments such as blood pressure, anthropometry, body composition analysis, ECG,NeuralChekand VOMax. Support IV therapy and ozone dialysis as trained and directed. Perform other duties as assigned. Important Working Conditions Frequent use of computers, EMR systems, and office equipment in addition to labspecific tools. Periods of focused data entry requiring accuracy and attention to detail. Regular interaction with clients, clinicians, and external partners. Occasional interruptions and shifting priorities in a fastpaced clinical environment. Telephone and digital communication with clients and service providers. Qualifications & Competencies Training in phlebotomy and laboratory procedures from an accredited institution. 3+ years of handson clinical experience, ideally in primary care, integrative medicine, or functional medicine. Strong adaptability and problemsolving skills able to navigate crossborder logistics and nonstandard sample requirements. Excellent communication and interpersonal skills with a patientcentred approach. Ability to work collaboratively within a multidisciplinary team. Proficiency with electronic health record (EHR) systems. Strong organizational skills and attention to detail. Demonstrated ethical conduct, professionalism, and compassion. Why Join VivaGen Life Sciences? Be part of a forwardthinking clinic at the forefront of longevity and preventive medicine. Work with a visionary medical team committed to transforming patient outcomes. Expand your clinical skill set with access to advanced diagnostics and innovative therapies. Contribute to a mission that blends science, compassion, and wholeperson healing.