Job Title

Our client, a doctor's office in Kitchener, is looking for an Medical Office Administrator with experience in medical office admin AND using PS Suites EMR software!This role will start out part-time for training for one month and then switch to full-time, working Mon-Thurs 8:30-5:30 and Fridays, 8:30-12:30.This contract will be in place from March 30th, 2026 until July 30th, 2027!Hourly rate will be based on experience between $22.00-30.00/hour depending on experience. Required Skills:Education and training in Medical Office Admin would be an ASSET.Minimum 5 years of experience working in a medical office is a MUST.MUST HAVE experience with PS Suites EMR software or other EMRSolid knowledge of alphabetical filing systems is REQUIRED.Excellent language and negotiating skills to optimize interactions with patients, staffAttention to detail in completing requisitions for patient testing and recording of samePatience in dealing with those who might not be feeling or acting their bestA good sense of humourAdministrative Responsibilities:Greet patients, verify health insurance, answer patient inquiries,Prepare and load examining rooms as they become available,Book follow up appointments, imaging appointments and provide requisitions for lab work as directed by the physician, operate a MAC computer,Answer a 3-line phone system and record synopsis of each call to be followed up with next steps.Send & receive faxes and maintain fax machine (paper & ink supplies).Create bills for uninsured services and print receipts when paid.Monitor mailbox and distribute accordingly.Pull charts for the next days office and confirm all relevant reports are available (online or in paper format)Medical Records MaintenanceMaintain and update patient records (both electronic and paper charts) as directedFile patient charts and reports as requested, file daily fax /mail reports once they have been reviewed by the physician.Edit patient charts as directed. Remove lapsed charts to long term storage as directed.Familiarize oneself with Telus Health PSSuites EMR software, maintain the confidentiality of patient information.A signed Confidentiality Agreement is a pre-requisite for the position.If you have the skills and experience listed above, send your resume ASAP to: [email protected]**NOTE: Please ONLY apply if you have previous experience in a medical office! Thank you!Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.