Job Title

toonfoods.comToronto, ONLocation: Toronto-based. Must be located in Greater Toronto Area (GTA) with regular warehouse visits and in-person retail, event, or inventory drop-offs/pickups as needed.Type: Independent contractor / freelanceTime commitment: Approximately 15 to 20 hours per week, up to 25 hours during peak periodsCompensation: CA $25 per hour, invoiced monthlyStart: February 23 2026Reports to: Founders (CEO, CFO)How to applyPlease include:Your resume / LinkedIn profileA brief cover letter/note answering:Why you want to work with TOON specificallyWhat excites you about food, community, or mission-driven brandsYour availability (days/times per week)Please note that a short cover letter is required. Applications without one will not be considered.About TOONTOON is a premium, community focused food brand bringing premium olive oil and artisanal pantry staples from the Levant (Lebanon, Palestine) to Canada. Since launching in April 2025, TOON has grown organically across direct to consumer, pop ups, and specialty retail, with a focus on quality, transparency, and cultural storytelling. We sell premium extra virgin olive oil, pomegranate molasses, stuffed eggplants and olive oil soap with a growing product list in 2026.Who we are looking forWe are looking for someone passionate about mission driven business, food, culture, and storytelling. This role is for you if:You like being on the ground and working with a small ecommerce brand that is growing in Toronto and across Canada.You are independent, a self-starter, capable of thinking outside the box, and comfortable engaging with customers and partners in person.You are detail oriented, conscientious, and reliable.You are based in the GTA and able to travel locally for warehouse visits, retail support, and events when required.This is a hands-on, execution focused contract role supporting TOON's day-to-day operations and growth execution. You will work closely with the founders to keep systems running smoothly across fulfillment coordination, retail logistics, and community activations.Scope of workOperations and fulfillmentSupport order fulfillment end to end, including packing orders when required or coordinating with TOON's 3PL partnerCoordinate with the warehouse, couriers, and 3PL service provider on pick and pack instructions and shipping timelinesMonitor packaging and shipping supplies and flag reorders before stockoutsHelp maintain simple SOPs for packing, bundles, inserts, and quality checksTrack order issues, damaged shipments, and returns and help implement fixesSupport inbound inventory intake, counts, and basic organization (using Shopify)Retail and partnerships supportMaintain a tracker for retail (stores, restaurants, independent shops) outreach and follow upsVisit prospective specialty retailers in the GTA to support outreach and onboarding, and coordinate remote outreach and follow ups with retailers in other Canadian citiesSupport communication with existing and prospective specialty retail partnersHelp coordinate retail orders, deliveries, inventory checks, and merchandising readinessCommunity and eventsResearch and apply to pop ups, markets, and brand activation eventsCoordinate event logistics including inventory, samples, signage, and POS readinessHelp maintain a monthly activation calendarSupport in person markets and pop ups, including booth set up, running the booth (customer engagement and checkout), and takedown 1 to 2 times per month, up to 3 per month during peak periodsReporting & Performance SupportMaintain a simple weekly tracker covering orders, fulfillment status, retail updates, and upcoming activationsParticipate in weekly planning and check-in calls with the founders to align on priorities and next stepsPrepare a monthly recap for the founders: key wins, issues, lessons learned, and proposed fixesTrack a short set of KPIs in a basic dashboard (ex: orders, AOV, returns, retail doors, event revenue) and flag trends earlyExperience and skills1-3 years of experience in operations, ecommerce, retail, events, or a fast-paced small businessExperience with Middle Eastern, Lebanese, or Palestinian food products, brands, or communities is a plusStrong organization, follow through, and comfort managing many moving partsComfortable using Shopify and spreadsheets, and learning new tools quicklyComfortable with warehouse visits and light lifting of inventory and parcels as neededAble to work independently, prioritize well, and communicate clearlyExperience with DTC brands, food or CPG, wholesale support, or 3PL coordinationExperience supporting pop ups, markets, or retail activationsMust be based in the GTA and have a valid drivers licenseAccess to a car and ability to support occasional local inventory pickups, package drop-offs, or retail deliveries when requiredToolsShopify, Klaviyo, Google Sheets, Canva, Meta, shipping tools, email/outlook, Instagram, warehouse inventory management systemCompensationCA $25 per hour, invoiced monthly based on submitted timesheets. Approximately 15 to 20 hours per week, up to 25 hours during peak periods.NoteThis is an independent contractor role. Contractors invoice monthly and manage their own taxes and benefits.