Job Title

THE COMPANY New Metric Media is a leading and award-winning entertainment studio focused on creating brand-defining, memorable, and authentic comedy content for global audiences. The company is behind the hit Hulu/Crave original comedies Letterkenny and Shoresy, the Netflix/CityTV premium drama series Bad Blood, the CTV/CW original comedy Children Ruin Everything, and the Crave original comedy Bria Mack Gets a Life. New Metric is also recognized as a leader in 360 brand marketing for its success with Letterkenny and Bad Bloods off-screen extensions, including beer, collectible merchandise, as well as Letterkenny LIVE!, a North American theatre tour with the stars of the series. THE ROLE New Metric is seeking a highly organized and hands-on Operations & Systems Specialist to support the day-to-day internal operations of the business. This role plays a key part in keeping our tools, processes, and office running smoothly, from managing internal systems and subscriptions to supporting administrative and operational needs across the team. RESPONSIBILITIES Systems & Tools Maintain Google Drive structure, permissions, and overall hygiene Own internal documentation and process library Manage onboarding and offboarding checklists Administer internal tools (Slack, Google Workspace etc.) Coordinate user access and password management Manage software subscriptions and licenses, including tracking usage, renewals, and adding/removing access Liaise with external IT support as needed Operations & Administrative Support Provide overflow support to the Office Manager Coordinate internal requests and basic troubleshooting Assist with scheduling and logistics Support vendor coordination and general office needs Process Improvement Identify inefficiencies and propose improvements Help teams adopt and follow documented processes Maintain internal How To resources and guides WHAT WE ARE LOOKING FOR Experience in operations, office management, or executive assistant roles Strong comfort with Google Workspace and collaboration tools Highly organized, detail-oriented, and process-driven Clear and concise written communication skills Ability to juggle systems work alongside administrative support Comfortable working independently while collaborating across teams COMPENSATION This role offers a salary range of $55,000$75,000 annually, commensurate with experience. This position is expected to begin as a 6-month contract engagement . We are also open to engaging the right candidate on a consulting or contract basis, with compensation structured accordingly. LOCATION & WORK ENVIRONMENT This role is based in Toronto and is expected to work primarily from the office, in line with our in-office culture. Some flexibility may be available depending on the nature of the engagement. WHY JOIN US? At New Metric Media, were a collaborative, creative, and fast-moving team that takes our work seriously, but not ourselves. Youll play a meaningful role in improving how we work behind the scenes, helping teams stay organized, supported, and focused on creating great content. We value initiative, practicality, and a sense of humour, and were excited to bring someone on who enjoys building structure in a dynamic, creative environment. HOW TO APPLY If this sounds like a fit, wed love to hear from you. Please email your resume or a short introduction outlining your experience to with Operations & Systems Specialist in the subject line.