OverviewWorking with the camp leadership team, the Section Head, Waterfront will oversee and support various areas of camp with a focus on water-based activities and pursuits. The primary role is to ensure the safe operation of their program area and that staff are adequately trained to support guests in organized activities. The Section Head, Waterfront will model expectations by facilitating programs with the team while contributing to staff training and development. It will also act as a liaison between staff and the camp leadership team.Position DetailsPosition Title: Section Head, WaterfrontReports To: Supervisor, Camp ProgramsResponsibilitiesReview safety procedures and update them per current guidelines from relevant agencies (e.g., Public Health Unit, Lifesaving Society, Ontario Camps Association) and ensure adherence to guidelines and practices.Coordinate waterfront-specific safety training (drills) and procedures to ensure safe operation of waterfront and water-based activities.Ensure all mandatory safety implements are in good working order and that staff are properly trained and evaluated in the use of equipment.Schedule, plan, supervise and facilitate waterfront and boating programs for guests of all ages and abilities.Supervise lifeguarding team, highlighting specific zones and duty coverage.Supervise and support staff in maintaining daily waterfront and boating records, including a waterfront sign-in and sign-out procedure to ensure proper head counts and supervision ratios at all times.Organize and administer swim evaluations for program participants and ensure records are saved.Maintain documentation for current staff qualifications and training logs.Facilitate programs and work alongside other team members within your specialty area (and other areas if qualified and trained).Provide leadership to program facilitators, including supervision, coaching and support within the specialty area.Promote and encourage participation in programs through endorsement of activities to guests.Provide clear communication to all guests, including program announcements and any changes to the programs.Assist guests in other areas of the camp, including dining room duties (e.g., setting tables, serving meals, clearing plates, serving as Meal Lead, etc.).Take on rotational responsibilities as the on-call Manager on Duty (MOD). The MOD is the acting lead in emergency situations and will respond to calls on the MOD phone during coverage.Communicate clear expectations to staff and volunteers about their roles before, during, and after the program.Maintain documentation of any accidents or incidents and provide this documentation to the Camp Program Manager.Act as a liaison between program staff, volunteers, and the camp management team, reporting pertinent information in a timely fashion and working to resolve situations in collaboration with the camp management team.During the spring season (AprilJune): set up program areas and ensure resources are available; assist with property maintenance tasks around camp to prepare for guest arrival.As a member of the leadership team, may be required to take on additional duties in other program areas on an as-needed basis.Other duties as assigned.QualificationsKnowledge and SkillsCurrent National Lifeguard (NLS) required; NLS-Waterfront an asset.Pleasure Craft Operator Card (PCOC) required; experience driving water vessels with 70+ hp motors an asset.Small Vessel Operator Proficiency (SVOP) an asset.Strong interpersonal skills, including patience, empathy and communication.Customer service experience an asset.Ability to resolve conflict and take a lead role in emergency situations.Must have strong organizational, planning and leadership skills.Current (within 6 months of start date) Police Record Check with Vulnerable Sector Screening.Current Standard First Aid and CPR C.Ability to work flexible hours in a changing and busy environment and work outside for extended periods of time.Must reside at CNIB Lake Joe during the operational season (MayAugust) and be willing to share accommodations with other staff members.Experience and EducationEnrolled in a Recreation and Leisure, Education, Youth Worker or equivalent program is an asset.Experience working in camp or other recreation programs required.Experience as a supervisor or team leader is an asset.Work EnvironmentOutdoor work required; exposure to weather, sun and heat; may involve moderate physical exertion.Respects confidentiality while effectively functioning as a team member or working independently.This position may require the ability to work occasional overtime/flex time.Ability to work flexible hours in a dynamic and busy environment, with frequent interruptions.Must reside at CNIB Lake Joe during the operational season and be willing to share accommodations with other staff members.CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. #J-18808-Ljbffr
Job Title
Section Head, Waterfront