Job Title

Company Overview Best Western Plus Service Inn & Suites, established in 2014, is a modern hotel offering comfortable accommodations with amenities such as a pool, fitness centre, and meeting spaces. We are committed to delivering exceptional customer service and fostering a professional, team-oriented environment that values good work ethics and results-driven performance. The Best Western Plus Service Inn & Suites is seeking a Night Auditor to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven. DUTIES: Running daily credit card transactions through a settlement process Recording daily room occupancy and rate totals Recording revenue totals for cash, checks, and credit card transactions Generating automated accounting reports for the manager''s review Handling 3rd party reservations and ensuring proper processing Settling Corporate Accounts and sending reports to those entities for billing purposes Running the computer back-up systems Ensuring proper video monitoring for surveillance and processing RESPONSIBILITIES: Maintaining the cleanliness of the Lobby & Public Areas Greeting Guests, Checking them into their rooms, & Cashiering Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed Walking Halls to ensure security of the guests and the building Taking out the trash, sweeping, mopping, and other light janitorial duties Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc. Printing and delivering notices to guests Setting wake up calls on the phone system Providing guests with towels, blankets, pillows, and other personal items as needed Assisting in the preparation of the breakfast if needed Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.) APPLICABLE SKILLS College diploma or equivalent experience. Minimum two (2) years hotel experience required, specifically in Rooms Division Department. Demonstrated problem solving skills; good judgment and common sense. Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite. Superior written and oral communication skills. Excellent organizational and time management skills, with the ability to set priorities for self and others. Knowledge of Hotel Operating Systems including HotelKey, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay Job Type: Full-time Pay: $16.00-$17.50 per hour Expected hours: 40 per week Benefits: Company events Extended health care On-site gym On-site parking Experience: Hotel Front Desk: 1 year (preferred) Work Location: In person