Job Title

Please note this is a full-time, onsite position - eligible candidates must be able to reliably commute to Vittoria, ON and work Monday Friday, 8am 5pm for this position. With the continued growth in the industry, Scotlynn is currently seeking an experienced Claims Team Lead at our Corporate Office. This role is designed for an insurance professional who is ready to step into a hands-on leadership position. You will lead the end-to-end claims lifecycle and ensure regulatory compliance across transportation operations. ABOUT US Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures. THE ROLE The Claims Team Lead is responsible for the investigation, evaluation, and resolution of claims filed by customers or third parties, working to minimize company liability while ensuring fair and timely settlements. In addition to claims ownership, this role supports safety initiatives and process improvements, serving as a key bridge between operations, drivers, insurance partners, and leadership. As our Claims team continues to grow, we are hiring for multiple roles across varying levels of experience. If this position is of interest but you do not yet meet all the experience requirements, we still encourage you to apply, as entry-level and developing roles within the Claims team are also being considered. ABOUT YOU Successful Scotlynn Candidates Have: Excellent written and verbal communication skills Strong attention to detail with proven time management, organizational, and leadership capabilities Minimum 3-5 years experience in insurance, claims, or risk management (transportation or trucking preferred) Previous work experience as an Insurance Adjuster, Commercial Auto Claims Adjuster, or Transportation Claims Representative is considered an asset Working knowledge of auto liability, cargo, and third-party claims Solid understanding of claims documentation, liability evaluation, and compliance requirements Confidence working with insurance carriers, adjusters, drivers, and leadership Ability to manage multiple open claims, audits, and priorities simultaneously Experience investigating incidents and resolving safety and liability concerns Proficiency with claims, safety, or compliance systems (e.g., Samsara) and Microsoft Office High level of discretion when handling sensitive or confidential information Interest in mentoring others and contributing to best practices and process improvement HOW YOULL SUCCEED WITH SCOTLYNN Manage the full claims lifecycle through resolution Investigate auto, cargo, and liability claims, gathering statements, documentation, and evidence Coordinate directly with insurance carriers, adjusters, brokers, and legal partners Evaluate liability exposure and recommend settlement strategies aligned with company risk tolerance Prepare detailed incident and loss reports, including root cause analysis and corrective actions Act as a key liaison between Safety, Logistics, Operations, and external stakeholders Track and analyze claims trends, loss drivers, and safety metrics to support prevention strategies Support safety audits, compliance initiatives, and internal training programs Maintain accurate records related to claims, audits, training, and regulatory reporting Provide guidance and support to drivers and internal teams on incident reporting and safety protocols Escalate emerging risks and trends to leadership with clear, data-backed recommendations WHAT WE OFFER Competitive Benefits Plan and Employee and Family Assistance Plan $52,000 - $65,000 annual salary, based on experience Full gym access with personal trainer Corporate chef providing healthy meal options Opportunities to strengthen local communities through Community Volunteer Program initiatives Rewarding, collaborative and lively workplace culture Paid Time Off YOUR COMMITMENT This is a full-time, permanent role Work in office from 8am 5pm, Monday Friday HOW TO APPLY Interested in the role or want to learn more? Submit your application online. Our team will contact applicants that have been selected for an interview. Additional Information Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at or 1-800-263-9117 ext 2535. All candidates are encouraged