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About Clutch Were on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canadas largest online used car retailer, delivering a seamless, hassle-free car-buying experience. Named five years in a row to the Globe & Mails list of the Top Growing Companies in Canada, and recognized on Deloittes Technology Fast 50 and Fast 500 lists. Headquartered in Toronto, Clutch was founded in 2017 and serves Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca. About The Role We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Vehicle Delivery Specialist to be the face of our company. Since our entire car-buying process is online, youll be the first Clutch employee our customers meet when they pick up or sell their vehicle. Youll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. What Youll Do Delivering a uniquely special experience to each and every one of our customers. Responsible for safely operating a flatbed truck to transport client vehicles and deliver them directly to their front door across the region A major part of this job is having exceptional customer service skills, where youll be the face of the company in addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint. Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers. You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Youll also be a team player by assisting other team members with various tasks as necessary. What Were Looking For Education: High school diploma or equivalent Experience: 1+ years experience transporting vehicle & 2+ years of customer-facing experience Comfortable driving longer distances. Have automotive experience and a passion for cars & comfortable in a fast-paced environment. License: Minimum Class 5 License Driving Record: 3 years of clean drivers abstract with no major infractions. Background Check: Clean criminal background check. Work Authorization: Legally authorized to work in Canada. Availability: Minimum of 40 hours per week, with overtime as needed. Itd Be Great If You Have A passion for cars and the automotive industry Experience with warranty products so that you can answer any question that arise during the process Why Youll Love It At Clutch Autonomy & ownership opportunity to build your process and influence the company workforce at every level. Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience. Youll have broad and direct ownership over your field during a phase of rapid growth. We are dedicated to attracting and retaining top talent with top-of-market compensation packages. Above-market health & dental benefits. Employment Type Existing, Permanent Full-Time Compensation & Benefits Wage: $22.50 per hour Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time) Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions. Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email #J-18808-Ljbffr