At WillScot, our team of nearly 5000 people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here. As North America''s leading provider of complete temporary space solutions, we have helped customers across 260 locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. ABOUT THE JOB: Our collections specialists are experienced customer service agents with strong interpersonal skills, the ability to plan, prioritize, and manage objectives, and problem solve in a fast-paced environment. WHAT YOU''LL BE DOING: Actively collects open AR balances by contacting customers, directs the activities of other Field personnel to actively collect open AR balances. Updates the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc. Responds to customer inquiries providing required assistance or directing the customer''s issue to the appropriate person who can resolve it Acts as a liaison between the Field personnel and Corporate/Regional/Area management regarding the review and timely resolution of disputes assigned to the Field. Participates in monthly meetings between Regional Leadership and Corporate Accounting/Finance regarding the status of Region''s AR Aging/Collection status and adequacy of the AR Specific Reserve. Reconciles accounts and perform administrative tasks/additional duties as assigned. EDUCATION AND QUALIFICATIONS: High school diploma required 2-4 years of relevant work experience Proficiency with MS Office (Excel, Word and Outlook) The opportunity to advance your career is ready for the taking at WillScot; if you''re READY TO WORK, apply today This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. Base Wage Range: $ $29.76 Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission. All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Job Title
Collections Specialist