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Overview At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you''re looking for a place where your talents are valued, your ideas matter, and your career can grow, we''d love to meet you. The Opportunity Ahead We have an exciting opportunity to hire a Logistics & Customs Professional, reporting to the Logistics (Cost, Customs and Claims) Manager. The primary responsibility is to be the main point of contact for customs operations by monitoring all imports to Canada and export shipments from Canada. Additional responsibility includes freight invoice processing daily. The incumbent is responsible for meeting the requirements of regulatory agencies relating to international trade and all matters relating to customs, including release and accounting requirements, free trade agreement requirements and other specified government agencies. Where Expertise meets Execution Review and maintain HS classification codes in system to ensure accuracy and regulatory compliance Manage operational execution of Free trade agreement (FTA), CPTPP and certificate of origin and follow up with various points of origin or acquire from system Determination of tariff treatment based on documents and provide tariff opinion to Logistics Manager or Senior team member for approval Serve as a primary point of contact for customs-related inquiries, handling general inquiries professionally (internally and externally) over the phone, in person, or through email Supports the Canadian business units by providing documentation and information requirements to facilitate import and export movements Prepare and maintain customs reporting and customs dashboard for internal visibility and compliance monitoring Assist with any duty recoverable follow up and reporting as required Maintain and update SOP standard operating procedures related to customs and trade compliance Support trade compliance governance, including: CBSA regulatory requirements; B2 adjustments; with hands-on use of the CBSA CARM Portal to support compliance, reporting, and ongoing trade program initiatives Creation of customs documentation (Commercial Invoice, B13, Packing List) Liaise with internal and external team on customs support such as but not limited to: documentation, clearance delay, HS code maintenance, customs exam, etc. Identify process gaps, compliance risks, and improvement opportunities, providing recommendations to management team Assist the Logistics Manager or Senior team member with any special customs project as required Download, validate, and provide invoice data from system and provide to 3PL daily Record retention filing system and maintenance of documents Any other duties as required or requested will be assigned What We''re Looking For: Minimum 3 - 5 years customs brokerage or customs compliance role and Importation expertise, inclusive of International Incoterms / Trade Agreements / Global supply realization Experience in Logistics Cost Management inclusive of invoice verification process, Tariff master creation and maintenance. Customs compliance with special advocacy on tariffs such as HS classification, Tariff treatment, duty, and regulatory interpretation in support of compliance decisions Post-secondary education from a recognized college or university required CCS (Certified Customs Specialist) designation required Logistics designations / Professional Accreditation (CCLP, P. Log, etc.) preferred International Incoterms / Trade Agreements expertise (CUSMA, etc.) preferred Comprehensive MS Office (Excel, PowerPoint) suite Strong working knowledge of Canadian Importation Law and customs regulations Solid understanding of Customs management and trade compliance principles In-depth knowledge of Tariff structures and HS classification methodologies Experience with Risk / Control management of spend across multiple Logistics cost points. Solid data and reporting with retrieval and manipulation experience with demonstrable, verifiable output Strong communication skills both verbal and written Ability to effectively handle multiple, simultaneously, be approachable and work in any environment Demonstrates strong networking and interpersonal skills and professionalism to deal with all levels of personnel Highly organized, highly detailed, with a compliance-focus mindset Let''s Talk Perks While the starting salary for this role typically begins at $68,000K to $72,399.86K and an 8% annual bonus, your final offer will reflect your relevant skills, individual strengths and experience. Beyond the numbers, we''re proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can actually look forward to. We''re committed to supporting your success every step of the way. Let''s chat about your Total Rewards: Generous time off: 3 weeks of vacation to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored savings plan to help build your financial future. Career growth: Ongoing training, development, and programs to help you advance. Recruitment Process Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is a virtual or in person conversation with a manager. Step 3: The final step is an in-person interview with the Hiring Manager and possibly extended team members. Ready to bring your talent to a team where your impact matters? Apply today we can''t wait to meet you We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario''s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.