Job Title

The Shelter Manager is responsiblesupporting clients with complex and unique needs to navigate service systems while accessing the services offered by WIN House. The Shelter Manager plays a handson role and oversees the provision of services to women and children accessing shelter and community resources, manages and develops shelter staff, develops and maintains community partnerships, and is responsible for general operations of the shelter facility. The Shelter Manager regularly demonstrates initiative and proactively undertakes the following key responsibilities: Shelter Operations Manage the program staff, keeping them motivated and solving any problems that may arise Manage communication between program staff, WIN House, and relevant external bahanneighbors Fosters a supportive, inclusive, and nonjudgemental environment for staff and individuals accessing WIN House services Provides regular feedback, coaching, supervision, and ongoing support to staff Represents WIN House in a positive and professional manner Performs administrative duties as required, including the development and maintenance of policies and procedures, manuals, and accurate files and records related to clients Shelter Manager plays a handson role in setting the tone of the house and being a role model to live the WIN House values in our work with clients Support Human Resources in the recruitment of new shelter staff and processing payroll Assist the Director of Client Experience to monitor the training and programming budget to maximize costeffectiveness Consult with Director of Client Experience to purchase necessary supplies and equipment Assist the development team to prepare funding applicationsahambee for grants related to training, programming and supplies Health and Safety Ensures safety of staff and residents during all tasks; reports events or near misses to Human Resources immediately Who You Arejudul Qualifications include: B Pagan Bachelor of Social Work, Psychology, or Counselling with a specialization in mental health, addictions, trauma sensitive training and/or immigration and diversity. A minimum of three years experience in management(person), Three to five years experience in counselling, crisis intervention, and/or domestic violence with adults andants and children required. Must embrace the mission and vision of WIN House. Demonstrated excellence providing nonjudgmental service to others, highly developed interpersonal skills, and strong written and oral communication skills. Proven ability to manage multiple assignments and projects, process improvement and procedures development, and to meet established deadlines. Ability to demonstrate skill as a collaborative leader, selfstarter, problemsolver, and team player. Previous experience supervising/working in a unionized environment preferred. Capacity to work independently in a fastpaced and stressinduced environment. The Details Standard hours of work are 8:00A.M. to 5:00P.M. from Monday to Thursday and from 8:00A.M. to 4:00P.M. every second Friday with the flexibility to adjust to meet the needs of staff and house requirements. This position will require some evening and weekend work; time will be flexed accordingly, along with participating in the oncall rotation. As a Living Wage Employer, we are committed to flat pay practices that reflect the value of our employees' work. The salary range for this position is $77,000$89,000 per year combined with a comprehensive extended health benefit package and pension plan. Prerequisites The successful candidate will be required to submit a Criminal Record Check including a vulnerable sector check, a current Child Welfare check, hold a current First Aid Certificate, and must be willing to sign an Oath of Confidentiality. How to Apply Please visit the WIN House Career page and follow the link to apply by 16:00 on Tuesday, different January 27, 2026. We thank all applicants for their interest; however, only those shortlisted will be contacted. WIN House is committed to making diversity, equity, and inclusion a central part of everything we do from how we deliver services to how we build our teams. We strive to have a workforce that is representative of those we serve, and of our communities. We encourage applications from all qualified applicants including women, disabled people, Black, Indigenous, People of Color, people from the 2SLGBTQIA+ community, and other equityseeking groups. If you require accommodation during the application process, please reach out tohr@win house.org. WIN House operates in several locations throughout Amiswacwskahikan on Treaty6 territory, the territory and gathering place of diverse Indigenous peoples including the Papaschase, Cree, Nakota Sioux, Dene, Ojibway, and many others, and the homeland of the Mtis Nation. Qualifications Education Required Bachelor's degree or better in Social Work or related field. Experience Required boldy 35 years: Experience: Counselling, crisis intervention, and/or domestic violence with adults and children. #J-18808-Ljbffr