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Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / chelle salariale lembauche : $17.60 - $32.45 / 17,60$ - 32,45$ (per hour / de lheure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rmunration finale pour ce poste sera dtermine sur la base des comptences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'valuation de sa contribution au poste l'issue de la procdure d'entrevue. La fourchette indique est la fourchette de dpart pour ce poste. Les offres peuvent varier en fonction de lexprience, des qualifications, du rendement et des conditions du march local. Nous nous efforons d'offrir une rmunration comptitive qui corresponde la contribution du candidat notre quipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre trs convoite remise d'employ. Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and our the customer experience. Responsibilities Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by: Producing order pick lists, multiple times per day as required Ensuring hold orders are executed within 24 hours of receipt Inputting shipping confirmations into the database in a timely manner Organizing picking route based on volume and customer express orders Processing and updating of all orders on proper systems Packaging and preparing orders for shipping Ensuring all client orders are fully inspected prior to packing and shipping, specifically to monitor the following: Footwear items are checked for mismates Product checked for quality, newness, and damages Label orders are correct for their proper destination Updating and maintaining all systems accordingly by: Following up on order notifications on the portal and Apps Prioritizing and actioning all orders based on time sensitivity Picking, shipping, and confirming all orders in a timely manner Securing and safely storing all orders as required Processing of customer returns that are shipped back to stores: Tracking, monitoring and logging all store ret #J-18808-Ljbffr