Job Title

Join us to build a more rewarding financial future for all CanadiansThe RoleWe are looking for a Content Manager to join our Growth team. This is a hybrid role that sits at the intersection of creative production and technical operations. You arent just a writer or editor; you are an architect who will build the content machine. You will wear multiple hatsfrom technical workflow expert to performance analysttracking content metrics to optimize for both human engagement and LLM (AI) exposure.What youll be doingBuild the Engine: Develop and manage generative AI-targeted content that supports all lines of business, from editorial strategy, ideation and legal approval to publishing and distribution to anchor integrated marketing programs, ensuring every piece communicates a clear product value proposition.Tool Orchestration: Act as the internal expert for our Content Management System (Jasper, AirOps), project management tools (Asana/Jira), and automation platforms, ensuring alignment with marketing calendar.Scale & Automate: Establish data-driven processes to scale purposeful content. You will own the design and management of content workflows and governance to ensure consistency at scale.Trend hunter: Identify keyword trends and SEO gaps, scaling content based on a solid understanding of market and consumer trends, research, and analysis to engage relevant audiences and help drive organic search traffic.Operational Excellence for Quality & Compliance: Audit existing content paths to remove bottlenecks, ensuring the team moves from draft to live in record time while baking regulatory requirements directly into the automated workflow.Who are we looking forExperience: 5+ years of experience in content operations, marketing technology, or a related field.The Expert: You have deep mastery of CMS platforms and workflow automation tools.Process-Obsessed: You thrive on turning chaos into a streamlined, repeatable process.Analytical Mindset: You understand how to use data and analytics to track content velocity and production efficiency.Startup Ready: You are comfortable with ambiguity and have the 'builder' mentality required to scale a fintech leader.Working at Neo:The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because were on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. Youll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, were looking for builders, innovators, and problem solvers who thrive on challenge people who would rather blaze a trail through uncertainty than follow a well-paved path.All team members have a stake in Neos success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do when Neo grows, we all grow. If youve heard that Neo employees work hard, its true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the companys success.Apply with us:We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.We are hiring for an open, vacant position. #J-18808-Ljbffr