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Job Title


Hotel Front Desk Supervisor


Company : Destination Cape Breton


Location : Baddeck, Nova Scotia


Created : 2026-02-06


Job Type : Full Time


Job Description

DescriptionCoordinate, assign and review the work of hotel front desk operations for all Front office staff.Establish work schedules and procedures and coordinate activities with other work units or departments.Resolve work-related problems and prepare and submit progress and other reports.Hire and train staff in job duties, safety procedures and company policies.Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work.Oversee room assignments, billing, and reservation accuracy using the PMS.Monitor and improve guest satisfaction through feedback and service standards.Conduct shift reports, cash handling, and administrative tasks.Liaise with housekeeping and maintenance to ensure room readiness.Promote hotel services, upsell upgrades, and encourage loyalty program sign-ups.Ensure front desk procedures align with security, privacy, and company policies.Work hand in hand with Hotel Management to ensure smooth operations and expectations are met of the department.How To ApplyAuberge Gisele's inn will be accepting applications for this position via the Cape Breton Job Board. Applicants will need to first create a complete account before applying directly through this page.Willing to hire International Applicants. This employment opportunity is open for qualified and eligible opportunity seekers domestically and internationally. Applications will be considered regardless of working status in Canada.Location InformationCommunity: Baddeck County, Victoria County, Province: Nova Scotia, Country: Canada.Opportunity InformationEmployer: Auberge Gisele's inn. NOC Code: 62022 - Accommodation, travel, tourism and related services supervisors.Pay Type: Hourly. Pay Period: Bi-Weekly. Remuneration: $2,208.00 bi-weekly (to be negotiated). Estimated Weekly Hours: 40.00. Start Date: March 1st 2026. End Date: . #J-18808-Ljbffr