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Company Overview Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, were ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: Were in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition. About the Role Join Amrize as a Logistics Coordinator and help construct whats next. If youre ready to put your skills to work on projects that matter and build a career with a company thats building North America we want to hear from you! The Logistics Coordinator is responsible primarily for the daytoday interface with customers for their cement order placement. It will require coordination with the various sales teams, operations personnel and contract truck partners to ensure that customer requests are delivered in line with industry expectations. Clear communication with contract truck partners to ensure efficient and highlevel ontime delivery of Amrizes materials is paramount. The Coordinator also supports all administrative activities around the billing and invoicing of materials once delivered. This is a fulltime customerfacing role that requires a serviceoriented mindset with a highly professional approach. This position is critical to the execution of our business. Successful candidates are described as someone that is a keen problem solver while operating in a fastpaced environment, possessing the ability to troubleshoot a variety of issues while searching out ways to be most efficient. The role is considered an opportunity to learn the full spectrum of the Amrize Western Canada business and sales areas. Learnings include the manufacturing origins of cement, concrete and aggregates, the distribution of these materials through plants & terminals, the logistics channels to service a wide customer base and lastly, what it takes to be successful in the construction material supply industry. What Youll Accomplish Responsible for the order taking & order fulfillment process for delivery or customer pick up, including assignment of carriers and coordination of demand for deliveries. Fulfill and exceed customer expectations in compliance with policies, practices and procedures, advocating for customers interests by overcoming obstacles and solving problems that may impact Amrizes customer service offering. Provide timely response to customer complaints with appropriate followup and escalation as required, maintaining a high level of quality on all phone and digital conversations. Remain knowledgeable of services, products and methods of delivery by Amrize Cement, including reviewing terminal inventory and selection of supply. Possess a flexible schedule, working different shifts and taking calls after hours when required. Input manual Bills of Lading and create and maintain monthly reports as required. Conduct proactive outbound calls to customers, including customer surveys and participating in value selling per instructions and as appropriate. Provide support to Sales and the Credit team with customer accounts, including account reconciliation/cleanup efforts and keeping backup information for aftersales support activities. Maintain strong working relationships with stakeholders from Sales, Logistics, and Operations teams as well as external truck partners. Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. What Were Looking For Education: Associate degree/college diploma or greater in an applicable field, including Business, Finance or Engineering is an asset. Required Work Experience: Understanding of the building materials industry, including product knowledge. Required Technical Skills: Computer literacy, including Microsoft Office suite of products. Additional Requirements Rotational Saturday shift Strong written and verbal communication skills Relationshipbuilding (External customers and internal Amrize personnel) High degree of accuracy and attention to detail Ability to multitask in a fastpaced environment Time and selfmanagement skills, including being selfdirected, effective realization of current priorities associated with answering customer calls, scheduling call backs while being able to reprioritize as requested. Strong sense of teamwork and selfmotivated Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protective Equipment (PPE), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. What We Offer Flexible Health & Dental benefits coverage for you and your dependants A generous Pension Plan designed to support you through various stages of your career and life Access to voluntary programs like RRSP and TFSA for future financial planning Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges Easy access to mental health and wellbeing support Service recognition awards to celebrate your contributions Perks & discounts on a variety of products and services Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities Financial support for new parents beyond statutory benefits An inclusive and welcoming environment where everyone can be themselves A collaborative work culture in a supportive and teamoriented work environment Companyprovided personal protective equipment ensuring your safety and comfort on the job where applicable Health & Safety As part of our dedicated focus on the health and safety of all employees, a preemployment medical, including drug and alcohol testing and a criminal record check, will be required. Equal Opportunity & Disability Accommodations Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. Disclaimer We thank all applicants for their interest; however, only those selected for an interview will be contacted. #J-18808-Ljbffr